Commercial Insurance Policy Services Leader

Applied Underwriters; Omaha (NE); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Life insurance

Disability insurance

EAP

Flexible spending accounts

Tuition reimbursement

Fitness reimbursement

Job summary

United Risk is seeking a Commercial Policy Services Manager in Omaha to oversee daily policy administration and servicing activities. You will lead Underwriting Technical Assistants and Program Operations Specialists, coordinate with training, and resolve operational questions to maintain accuracy and efficiency.

The role emphasizes mentoring, process improvement, and managing multiple priorities in a deadline-driven environment within an insurance operations setting.

Qualifications

• 2+ years of insurance operations, policy administration, underwriting support, or commercial insurance servicing experience.
• Demonstrated knowledge of the commercial insurance policy lifecycle, including policy issuance, endorsements, renewals, cancellations, and servicing activities.
• Prior experience as a subject matter expert, mentor, trainer, senior team member, or informal leader within an insurance operations environment.
• Proven ability to manage competing priorities, resolve operational issues, and support process improvement initiatives.
• Ability to manage multiple processes in a deadline-driven environment.

Responsibilities

• Oversee daily activities of the Commercial Policy Services team to ensure policy administration and servicing are completed accurately and efficiently.
• Provide leadership and support to Underwriting Technical Assistants and Program Operations Specialists.
• Coordinate with training and workflow management and act as a resource for resolving operational questions and processing issues.

Skills

Insurance operations

Policy lifecycle knowledge

Leadership/mentoring

Process improvement

Multitasking under deadlines

Job description

United Risk is seeking a Commercial Policy Services Manager in Omaha to oversee daily policy administration and servicing activities. You will lead Underwriting Technical Assistants and Program Operations Specialists, coordinate with training, and resolve operational questions to maintain accuracy and efficiency.

The role emphasizes mentoring, process improvement, and managing multiple priorities in a deadline-driven environment within an insurance operations setting.