Manager, Commercial Insurance Services

Applied Underwriters; Omaha (NE); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Life insurance

Disability insurance

EAP

Flexible spending accounts

Tuition reimbursement

Fitness reimbursement

Job summary

United Risk is seeking a Commercial Policy Services Manager in Omaha to oversee daily policy administration and servicing activities. You will lead Underwriting Technical Assistants and Program Operations Specialists, coordinate with training, and resolve operational questions to maintain accuracy and efficiency.

The role emphasizes mentoring, process improvement, and managing multiple priorities in a deadline-driven environment within an insurance operations setting.

Qualifications

• 2+ years of insurance operations, policy administration, underwriting support, or commercial insurance servicing experience.
• Demonstrated knowledge of the commercial insurance policy lifecycle, including policy issuance, endorsements, renewals, cancellations, and servicing activities.
• Prior experience as a subject matter expert, mentor, trainer, senior team member, or informal leader within an insurance operations environment.
• Proven ability to manage competing priorities, resolve operational issues, and support process improvement initiatives.
• Ability to manage multiple processes in a deadline-driven environment.

Responsibilities

• Oversee daily activities of the Commercial Policy Services team to ensure policy administration and servicing are completed accurately and efficiently.
• Provide leadership and support to Underwriting Technical Assistants and Program Operations Specialists.
• Coordinate with training and workflow management and act as a resource for resolving operational questions and processing issues.

Skills

Insurance operations

Policy lifecycle knowledge

Leadership/mentoring

Process improvement

Multitasking under deadlines

Job description

United Risk is a global property and casualty insurance underwriting and distribution platform with deep worldwide technical resources, large underwriting capacity, and an entrepreneurial spirit. A performance outlier for over three decades, United Risk is a magnet for top-tier talent and has become the global choice of top quartile insurance entrepreneurs.

The Commercial Policy Services Manager is responsible for overseeing the daily activities of the Commercial Policy Services team and ensuring policy administration and servicing activities are completed accurately and efficiently. The role provides leadership and support to Underwriting Technical Assistants and Program Operations Specialists, coordinates with training and workflow management, and serves as a resource for resolving operational questions and processing issues.

Requirements:

• 2+ years of insurance operations, policy administration, underwriting support, or commercial insurance servicing experience.
• Demonstrated knowledge of the commercial insurance policy lifecycle, including policy issuance, endorsements, renewals, cancellations, and servicing activities.
• Prior experience serving as a subject matter expert, mentor, trainer, senior team member, or informal leader within an insurance operations environment.
• Proven ability to manage competing priorities, resolve operational issues, and support process improvement initiatives.
• Ability to manage multiple processes in a deadline-driven environment

Our Benefits Include:

• 100% employer-paid medical, dental, and vision insurance for employees.
• 401(k) plan with 100% immediate vesting and a 4% company match.
• Paid time off (PTO) and paid holidays.
• Life, disability, critical illness and accident insurance.
• Employee Assistance Program (EAP).
• Pre-tax Flexible Spending Accounts for health, dependent care, and commuter-related expenses.
• Tuition reimbursement.
• Fitness reimbursement and various additional quality-of-life benefits.

$65,000 - $70,000 a year

United Risk is independently owned and operated by its practice partners and is affiliated with Applied Underwriters through its common and powerful brand identity.