Commercial Insurance Customer Success Pro — Commission

MissionHires; Orlando (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employer-paid health insurance

Simple IRA with employer match

Dental, vision, and life insurance options

Paid holidays and PTO

Job summary

MissionHires is looking for a Commercial Insurance Customer Service Representative in Orlando, Florida. This role involves managing insurance leads, client communications, and supporting the Commercial Lines team in business processes. The ideal candidate will have 1-2 years of experience in insurance, strong communication skills, and familiarity with certificates of insurance (COIs).

The agency promotes a collaborative culture with competitive pay, employer-paid health insurance, and various benefits including a retirement plan.

Qualifications

• 1-2+ years of experience in the insurance industry, preferably in commercial lines.
• Active 4-40 or 2-20 license, or willingness to obtain.
• High attention to detail with strong multitasking skills.

Responsibilities

• Manage incoming commercial insurance leads.
• Collect underwriting information and prepare applications.
• Coordinate with carriers to obtain quotes.
• Process policy changes and endorsements.
• Support renewal workflows and client meetings.

Skills

Communication skills

Customer service

Multitasking

Organizational skills

Knowledge of COIs and endorsements

Tools

Agency Management System (Nexsure)

Job description

MissionHires is looking for a Commercial Insurance Customer Service Representative in Orlando, Florida. This role involves managing insurance leads, client communications, and supporting the Commercial Lines team in business processes. The ideal candidate will have 1-2 years of experience in insurance, strong communication skills, and familiarity with certificates of insurance (COIs).

The agency promotes a collaborative culture with competitive pay, employer-paid health insurance, and various benefits including a retirement plan.