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Job summary
A reputable insurance agency in Orlando seeks a Customer Service Representative to support commercial insurance tasks including managing leads, processing policy changes, and client communication. Ideal candidates will have 1-2 years of insurance experience (preferably in Commercial Lines) and strong organizational skills. Bilingual candidates are a plus. This role offers an opportunity to join a community-focused team in a vital support capacity.
Qualifications
1-2+ years of insurance experience, preferably in Commercial Lines.
Strong communication and customer service skills are essential.
Familiar with COIs, endorsements, and carrier communication.
Responsibilities
Manage incoming commercial insurance leads.
Respond to client calls and emails.
Maintain accurate records in the agency management system.
Skills
Communication skills
Customer service skills
Multitasking
Organizational skills
Education
Active 4-40 or 2-20 license
Tools
Nexsure
Job description
A reputable insurance agency in Orlando seeks a Customer Service Representative to support commercial insurance tasks including managing leads, processing policy changes, and client communication. Ideal candidates will have 1-2 years of insurance experience (preferably in Commercial Lines) and strong organizational skills. Bilingual candidates are a plus. This role offers an opportunity to join a community-focused team in a vital support capacity.