Commercial Insurance Claims Specialist | Paid Training

Liberty Mutual Insurance; Westborough (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Liberty Mutual Insurance in Westborough, MA is seeking a Commercial Insurance Claims Representative to join a growing team. You will review and process simple to moderate commercial claims within authority, ensuring compliance with policy terms and legal requirements.

The role emphasizes strong customer service, timely communication with insureds, agents, and internal partners, and sound judgment in reserving, settlement, and documentation.

Qualifications

• 1-2 years of experience is preferred.
• Strong customer service and technology skills are essential.
• Able to navigate multiple systems with solid organizational and communication abilities.

Responsibilities

• Investigates claims using internal and external resources, communicates with insureds or involved parties, and analyzes reports.
• Interacts directly with insureds, claimants, agents, and internal customers.
• Determines policy coverage from investigation data and policy terms, and notifies relevant parties.

Education

Bachelor’s Degree preferred

Job description

Liberty Mutual Insurance in Westborough, MA is seeking a Commercial Insurance Claims Representative to join a growing team. You will review and process simple to moderate commercial claims within authority, ensuring compliance with policy terms and legal requirements.

The role emphasizes strong customer service, timely communication with insureds, agents, and internal partners, and sound judgment in reserving, settlement, and documentation.