Commercial Healthcare Relationship Manager

Commerce Bancshares; Shawnee (KS); On-site; USD 68,000 - 179,000; Full time

Job summary

An established industry player is seeking a Commercial Healthcare Relationship Manager to oversee and grow a portfolio of commercial relationships in the healthcare sector. This role involves strategic outreach to acquire new business, ensuring customer satisfaction, and collaborating with product partners to offer a full range of services. The ideal candidate will have a strong background in commercial banking, excellent sales skills, and the ability to analyze complex credit requests. Join a company that values its people and offers opportunities for professional growth and development in a supportive environment.

Benefits

Health insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Paid vacation

Paid personal time

Career development

Education assistance

Voluntary supplemental benefits

Qualifications

• 3+ years of commercial banking experience required.
• Bachelor’s degree in Business Administration or equivalent experience.

Responsibilities

• Manage a portfolio of diverse commercial relationships.
• Acquire new business through outreach to customers and prospects.
• Ensure compliance with bank policies and regulations.

Skills

Commercial banking experience

Sales skills

Analytical skills

Negotiation skills

Time management

Interpersonal communication

Education

Bachelor’s degree in Business Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Commercial Healthcare Relationship Manager

Pay Competitive

Employment type: Full-Time

Job Description

Req#: 33059

About Working at Commerce

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

About This Job

This position involves direct involvement within the commercial healthcare focus providing both the comprehensive management of existing commercial relationships as well as strategic solicitation of new business opportunities with assigned customers and prospects. Targeted healthcare providers generally include large specialty providers and hospitals with annual revenues greater than $15MM.

Essential Functions

• Reach out to assigned customers and targeted prospects with the objective to acquire new business.
• Serve as the primary advisor for an assigned portfolio of diverse and complex commercial relationships, ensuring a high level of customer satisfaction and retention.
• Coordinate with product partners to cross-sell a full range of products and services.
• Critically review and analyze portfolio to reduce risk and enhance profitability.
• Facilitate credit requests, including loan structuring, negotiating/pricing, collateral, ensuring adequate loan documentation, and analyzing industry/credit risk.
• Facilitate the resolution of customer problems, engaging product experts as needed.
• Participate in community and business functions/groups to ensure a positive image for the bank and to establish referral contacts within the marketplace.
• Ensure compliance with all bank policies, procedures, regulations, and laws.
• Manage a portfolio of commercial relationships with some or all of the following characteristics:
• Average loan portfolio O/S of $50MM to $100MM.
• Average deposit portfolio of $25MM to $50MM.
• Annual contribution of $500M to $750M.
• Perform other duties as assigned.

Knowledge, Skills & Abilities Required

• Intermediate knowledge of full range of commercial products, credit policies, procedures, and terminology.
• Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements.
• Strong time management skills, with ability to appropriately prioritize calling activities and strategies.
• Goal oriented with well-developed sales skills.
• Strong strategic, analytical, and problem-solving skills.
• Strong persuasive and negotiation skills.
• Ability to structure more complex credit requests.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills.
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values.
• Basic proficiency with Microsoft Word, Excel, and Outlook.

Education & Experience

• Bachelor’s degree in Business Administration, or equivalent combination of education and experience required.
• 3+ years of commercial banking experience required.

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.

**Level of role (I, II or III) is determined by knowledge, experience, skills, abilities, and education.

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Commercial Banking Relationship Manager job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base pay is $68,500 to $179,000 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.

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Location: 1000 Walnut St, Kansas City, Missouri 64106

Time Type: Full time

About the company

Our mission? To help people and businesses solve financial challenges so they can focus on the things that matter most.