Wealth Relationship Manager

Absa Group; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Join a leading African bank to manage a portfolio of high net worth clients, providing tailored banking and investment solutions. You will develop strategies to grow client relationships while ensuring compliance with regulatory standards.

Responsibilities

• Manage and grow a portfolio of high net worth clients.
• Devise short-term tactical plans to meet annual budget.
• Ensure conformity with global and market standards of client service.

Education

Bachelor's Degree

Professional Qualifications in Business, Commerce, and Management Studies

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and a strong position as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job Summary

Manage and grow a portfolio of high net worth clients, trusts, investment holding companies, and businesses, servicing their banking, lending, and foreign exchange requirements. Provide specialist advice and support in the development of tactical strategies and plans.

Job Description

1. Business Performance: Devise short-term tactical plans to meet annual budget and targets within a 6 to 12-month timeframe. Identify, develop, and source new High Net Worth and Ultra High Net Worth relationships through personal and client referrals, internal networks, and fostering greater collaboration within the group and WIMI business unit. Achieve personal targets for new and existing clients for Transactional Banking, Credit, FX. Contribute to referring relevant business to other parts of Wealth Advisory, Offshore, and the broader Absa Group Limited (SA and Mauritius).
2. Client Service - Manage and grow existing client relationships through quarterly meetings and ongoing engagement.
3. Governance and Control: Ensure conformity with global and market standards of client service, regulatory compliance, KYC, product delivery, and operating procedures according to the Front Office manual.
4. Query Resolution and Complaints: Handle query resolution related to client portfolios and serve as the escalation point for serious client complaints.
5. Operational Support: Provide accurate and timely preparation of file notes, client letters, and other documentation for all client meetings and follow-up as required. Act as the focal point for clients dealing with day-to-day administration across services and products.

Education

Bachelor's Degree and Professional Qualifications in Business, Commerce, and Management Studies (Required).