Commercial Escrow Assistant - Fast-Paced, Client-Focused

03000 Fidelity National Title Ins Co; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance (medical, dental, vision, or

401(k) plan

Employee stock purchase plan

Bonus or commission eligibility

Flexible work schedule

Job summary

Fidelity National Title Ins Co in Phoenix, AZ is seeking a Commercial Escrow Assistant to support the opening, maintaining, and closing of escrow accounts and to prepare and edit correspondence and documents.

You will manage multiple projects in a fast-paced environment, respond to client inquiries, and ensure files and records are accurate while meeting tight deadlines under minimal supervision. This role emphasizes teamwork, effective communication, and a proactive approach to problem-solving.

Qualifications

• High school degree or equivalent.
• Effective communication and interpersonal skills, written and verbal.
• Ability to articulate challenges and to anticipate and solve problems.
• Responsive to client inquiries in a professional and proactive manner.
• Works with a sense of urgency in a fast‑paced environment, with a strong ability to prioritize, organize, and execute incoming tasks/requests.
• Ability to meet/manage deadlines with consistent follow‑through.
• Enjoys working in partnership or on a team.
• Flexible work schedule to allow for occasional overtime.

Responsibilities

• Provide support for escrow accounts.
• Prepare documents and maintain accurate files and records.
• Respond to client inquiries.

Skills

Effective communication

Interpersonal skills

Problem solving

Deadline management

Team player

Attention to detail

Customer service

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Job description

Fidelity National Title Ins Co in Phoenix, AZ is seeking a Commercial Escrow Assistant to support the opening, maintaining, and closing of escrow accounts and to prepare and edit correspondence and documents.

You will manage multiple projects in a fast-paced environment, respond to client inquiries, and ensure files and records are accurate while meeting tight deadlines under minimal supervision. This role emphasizes teamwork, effective communication, and a proactive approach to problem-solving.