Commercial Escrow Assistant

03000 Fidelity National Title Ins Co; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance (medical, dental, vision, or

401(k) plan

Employee stock purchase plan

Bonus or commission eligibility

Flexible work schedule

Job summary

Fidelity National Title Ins Co in Phoenix, AZ is seeking a Commercial Escrow Assistant to support the opening, maintaining, and closing of escrow accounts and to prepare and edit correspondence and documents.

You will manage multiple projects in a fast-paced environment, respond to client inquiries, and ensure files and records are accurate while meeting tight deadlines under minimal supervision. This role emphasizes teamwork, effective communication, and a proactive approach to problem-solving.

Qualifications

• High school degree or equivalent.
• Effective communication and interpersonal skills, written and verbal.
• Ability to articulate challenges and to anticipate and solve problems.
• Responsive to client inquiries in a professional and proactive manner.
• Works with a sense of urgency in a fast‑paced environment, with a strong ability to prioritize, organize, and execute incoming tasks/requests.
• Ability to meet/manage deadlines with consistent follow‑through.
• Enjoys working in partnership or on a team.
• Flexible work schedule to allow for occasional overtime.

Responsibilities

• Provide support for escrow accounts.
• Prepare documents and maintain accurate files and records.
• Respond to client inquiries.

Skills

Effective communication

Interpersonal skills

Problem solving

Deadline management

Team player

Attention to detail

Customer service

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Job description

About FNF

FNF® is the leading provider of title insurance and settlement services to the real estate and mortgage industries. FNF®'s various mortgage and real estate services companies provide services that complement our title insurance business. From a full‑service qualified intermediary, home warranties, UCC insurance, relocation services, and notary services, we provide essential services to fulfill the needs of a changing real estate industry. FNF® believes the power of technology can elevate the real estate transaction. From investments in title and escrow software to industry‑leading real estate partner solutions, we take our commitment to provide real estate professionals and consumers with a truly reimagined, transparent, connected, and trusted real estate experience to heart.

Position Overview

The Commercial Escrow Assistant will provide support during the opening, maintaining, and closing of escrow accounts. The role involves creating and editing correspondence and documents, maintaining files and records, and providing services to clients pertaining to the sale or refinance of real estate. The assistant must manage and prioritize multiple projects to meet deadlines within a fast‑paced environment and work under minimal supervision.

Location

Onsite based in Phoenix, AZ.

Duties & Responsibilities

• Provide support for escrow accounts.
• Prepare documents and maintain accurate files and records.
• Respond to client inquiries.

Minimum Requirements

• High school degree or equivalent.
• Effective communication and interpersonal skills, written and verbal.
• Ability to articulate challenges and to anticipate and solve problems.
• Responsive to client inquiries in a professional and proactive manner.
• Works with a sense of urgency in a fast‑paced environment, with a strong ability to prioritize, organize, and execute incoming tasks/requests.
• Ability to meet/manage deadlines with consistent follow‑through.
• Enjoys working in partnership or on a team.
• Flexible work schedule to allow for occasional overtime.

Preferred Experience

Associate or Bachelor’s degree preferred.

Compensation & Benefits

FNF, its affiliates, and subsidiaries consider multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non‑exempt) is one component of the total rewards package, which also includes potential bonus or commission eligibility, insurance (medical, dental, vision, life, disability), a matching 401(k) plan, and a matching employee stock purchase plan.

Equal Opportunity Policy

FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.