Commercial Collections Specialist - High-Volume Recoveries

American Financial Management, Inc.; Rosemont (IL); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Health, dental, and vision insurance

Flexible paid time off and holidays

Short-term disability

Life insurance

AD&D insurance

Job summary

American Financial Management, Inc. seeks a motivated Commercial Collector in Rosemont, IL to manage and recover delinquent commercial debts. The role emphasizes high-volume calling, professional negotiation, and accurate client updates as part of a fast-paced environment.

You will handle skip tracing, payments, and settlements while aiming to meet monthly recovery goals. We offer benefits including health, dental, vision, PTO, and Life/AD&D insurance.

Qualifications

• Proven debt collection experience, preferably in the Commercial sector.
• Strong negotiation and communication skills.
• Ability to handle difficult conversations while remaining professional.

Responsibilities

• Make a high-volume number of calls to business debtors to recover payments.
• Accept payments by credit card, check by phone/fax/email.
• Negotiate settlements within prescribed guidelines.
• Provide account updates to clients as needed.
• Locate businesses and owners through skip tracing techniques.
• Meet and exceed monthly recovery goals.

Skills

Communication skills

Negotiation skills

Typing speed

Fast-paced work

Dealing with difficult debtors

High-volume workload

Tools

Collection software

Microsoft Office

Job description

American Financial Management, Inc. seeks a motivated Commercial Collector in Rosemont, IL to manage and recover delinquent commercial debts. The role emphasizes high-volume calling, professional negotiation, and accurate client updates as part of a fast-paced environment.

You will handle skip tracing, payments, and settlements while aiming to meet monthly recovery goals. We offer benefits including health, dental, vision, PTO, and Life/AD&D insurance.