Commercial Collections Specialist (B2B Recovery)

Burke Moore Law Group, LLP; Atlanta (GA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Hourly base pay

Uncapped tiered commissions

Paid training ramp

Job summary

A law firm specializing in collections is seeking a Commercial Collections Specialist to join its Pre-Legal team in Atlanta, Georgia. This role focuses on recovering outstanding balances from businesses through negotiation and communication. Candidates must have 3–5 years of experience in commercial collections and strong analytical skills. The position offers an hourly wage plus uncapped commissions and requires proficiency in Microsoft Excel and Word, along with a professional demeanor.

Qualifications

• 3–5 years of experience in commercial collections, B2B recovery, or insurance recovery.
• Proven negotiation and closing skills in a business environment.
• Experience interpreting contracts, invoices, and claim documentation.
• Experience interpreting contracts, invoices, and claim documentation.
• High attention to detail and strong organizational skills.
• Professional demeanor and ability to work with a wide range of personalities.

Responsibilities

• Manage assigned commercial recovery accounts for B2B claims.
• Communicate with contractors and insurers to resolve claims.
• Negotiate payments and accurately document activities in case management.
• Negotiate payments, settlements, and resolutions within established authority levels.
• Accurately document all activity in the firm’s case management system.
• Collaborate with legal and compliance teams to ensure adherence to firm policies, state laws, and client guidelines.
• Maintain strong customer service while driving results and accountability.

Skills

Negotiation skills

Analytical skills

Problem-solving ability

Attention to detail

Organizational skills

Tools

Microsoft Excel

Microsoft Word

Job description

Commercial Collections Specialist (B2B Recovery)

Burke Moore Law Group (BMLG) is seeking an experienced Commercial Collections Specialist (B2B Recovery) to join our growing Pre-Legal team. This role focuses on recovering outstanding balances from businesses, contractors, insurers, and commercial entities through professional communication, negotiation, and detailed documentation.

Key Responsibilities

• Manage assigned commercial recovery accounts, including utility damage, insurance recovery, and other B2B claims
• Communicate professionally with contractors, insurers, claim adjusters, investigators, and corporate representatives to resolve claims
• Review contracts, invoices, investigative reports, and supporting documentation to determine liability and recovery strategy
• Negotiate payments, settlements, and resolutions within established authority levels
• Accurately document all activity in the firm’s case management system
• Collaborate with legal and compliance teams to ensure adherence to firm policies, state laws, and client guidelines
• Maintain strong customer service while driving results and accountability

Qualifications

• 3–5 years of experience in commercial collections, B2B recovery, insurance recovery, subrogation, utility damage claims, or sales/closing roles
• Proven negotiation and closing skills
• Strong analytical and problem-solving ability
• Experience interpreting contracts, invoices, and claim documentation
• High attention to detail and strong organizational skills
• Proficiency in Microsoft Excel and Microsoft Word
• Experience in a legal, insurance, or recovery-focused environment preferred
• Ability to manage a fast-paced workload and work independently while collaborating with a team
• Professional demeanor and ability to work with a wide range of personalities

Compensation

Hourly base pay plus uncapped tiered commissions, with a paid training ramp and reduced initial thresholds. Commission eligibility and payment are governed by the firm’s written compensation plan in effect at the time of payment and applicable Georgia and federal law.