Commercial Claims Examiner: Investigate & Resolve

Arch Insurance Group Inc.; Morristown (NJ); Presencial; USD 72 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical plans

Dental coverage

Vision coverage

Prescription drug coverage

401k with match

PTO 20 days

Paid holidays

Volunteer Time Off

Life and AD&D Insurance

Short/Long-Term Disability

Parental Leave

Student Loan Assistance

Tuition Reimbursement

Backup Child/Elder Care

Resumo da oferta

Arch Insurance Group Inc. in Morristown, NJ seeks a Claims Examiner for the Shared Services Team to investigate, evaluate and resolve commercial first and third party low complexity claims.

The role requires thorough documentation, timely action plans, and adherence to applicable law, coverage and evidence. Responsibilities include maintaining exceptional customer service, conducting coverage and liability investigations, and establishing appropriate loss reserves.

Qualificações

• Hands on experience and strong aptitude with Outlook, Microsoft Excel, PowerPoint and Word.
• Knowledge of ImageRight preferred
• Exceptional communication (written and verbal), influencing, evaluation, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines.
• Ability to take part in active strategic discussions and leverage technical knowledge to make cost-effective decisions.
• Strong time management and organizational skills; ability to adhere to both internal and external regulatory timelines.
• Ability to work well independently and in a team environment.
• Texas Claim Adjuster license preferred, but not required for posting. Upon employment candidate would be required to obtain Texas Claim Adjuster license within six months of hire date.

Responsabilidades

• Provide and maintain exceptional customer service and ongoing communication to the appropriate stakeholders through the life of the claim including prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory, company standards, and authority level
• Conduct thorough investigation of coverage, liability and damages; must document facts and maintain evidence to support claim resolution
• Review and analyze supporting damage documentation
• Comply and stay abreast of all statutory and regulatory requirements in all applicable jurisdictions
• Establish appropriate loss and expense reserves with documented rationale
• Demonstrate technical efficiency through timely and consistent execution of best claim handling practices and guidelines

Conhecimentos

Outlook

Excel

PowerPoint

Word

ImageRight

Communication

Time management

Regulatory timelines

Independent work

Formação académica

Bachelor's degree preferred

Ferramentas

ImageRight

Descrição da oferta de emprego

Arch Insurance Group Inc. in Morristown, NJ seeks a Claims Examiner for the Shared Services Team to investigate, evaluate and resolve commercial first and third party low complexity claims.

The role requires thorough documentation, timely action plans, and adherence to applicable law, coverage and evidence. Responsibilities include maintaining exceptional customer service, conducting coverage and liability investigations, and establishing appropriate loss reserves.