Claims Examiner, General Liability

Arch Insurance Group Inc.; Morristown (NJ); On-site; USD 79,900 - 124,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

401(k) with employer match

PTO 20 days/year

Paid holidays (up to 12)

Job summary

Arch Insurance Group Inc. is seeking a Claims Examiner, Casualty to actively manage commercial general liability and related excess policies across jurisdictions in the United States. The role emphasizes evaluating coverage, formulating defense and settlement strategies, and coordinating with carriers and counsel.

You will analyze risk transfer, indemnity issues, and reserves, and prepare reports for senior management while supporting mediations and trials nationwide.

Qualifications

• Bachelor's degree required.
• 3–5 years working experience with casualty claims; primary/excess carrier support; Casualty/Construction a plus.
• Active adjuster licensing in all applicable states.

Responsibilities

• Identify and assess coverage issues; draft coverage position letters; retain/coordinate with coverage counsel as needed.
• Develop and implement strategy for coverage issues aligned with the handler's matters.
• Develop timely resolution strategies to mitigate indemnity and expense exposures.
• Maintain contact with claims staff, underwriters, counsel, and management to communicate developments.
• Investigate claims and review insureds’ materials and relevant documents.
• Review applicable statutes, rules, and case law per jurisdiction.
• Review litigation materials including depositions and expert reports.
• Analyze coverage, liability and damages for reserving purposes; prepare reserves reports.
• Travel within the United States for mediations, trials and relevant proceedings.
• Negotiate resolutions and select/engage structure brokers.

Skills

Communication

Time management

Strategic discussions

Independent work

Teamwork

MS Office skills

Travel willingness

Education

Bachelor’s degree

Active adjuster licensing (all applicable states)

Tools

Microsoft Excel

PowerPoint

Word

Job description

Position Summary

Arch Insurance Group Inc., AIGI, has an opening with the Claims Division on the Mid Corp Casualty Team as a Claims Examiner, Casualty. In this role, the responsibilities include actively managing commercial general liability claims for medium severity, and general liability, as well as the associated excess and umbrella policies, in jurisdictions throughout the United States.

Responsibilities

• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
• Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
• Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures
• Maintain contact with any/all associated claims carrier(s)’ claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
• Investigate claims and review the insureds' materials, pleadings, and other relevant documents
• Identify and review each jurisdiction's applicable statutes, rules, and case law
• Review litigation materials including depositions and expert's reports
• Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
• Retain counsel when necessary and direct counsel in accordance with resolution strategy
• Analyze coverage, liability and damages for purposes of assessing and recommending reserves
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves
• Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
• Negotiate resolution of claims
• Select and utilize structure brokers
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims

Experience & Required Skills

• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
• Strong time management and organizational skills
• Demonstrated ability to take part in active strategic discussions
• Demonstrated ability to work well independently and in a team environment
• Hands‑on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
• Willing and able to travel 10%

Education

• Bachelor’s degree required.
• Three to five (3‑5) years of working experience with a primary and or excess carrier supporting commercial accounts for Casualty claims; with Casualty and Construction a plus
• Proper & active adjuster licensing in all applicable states

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

Atlanta: $61,900 - $96,100/year

Philadelphia/Hartford: $71,900 - $111,700/year

For Morristown/JC/NYC/Long Island: $79,900 - $124,000/year

• Total individual compensation (base salary, short & long‑term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long‑Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.