Commercial Claims Associate – Fast-Track Auto Team

Amerisure Insurance; Irving (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Amerisure Insurance in Irving, TX is seeking a Claims Adjuster Associate to support the claims department on the ADP Fast Track auto team. You will assist adjusters through the claim lifecycle, handle inquiries from policyholders and claimants, and gather information to drive timely conclusions.

The role requires an Associate's degree or equivalent, one year of claims or insurance experience, and proficiency with Microsoft Office.

Qualifications

• Associate's degree or equivalent combination of education and experience.
• 1 year of experience in insurance or claims.
• Ability to obtain appropriate state licensing as required.
• Proficiency in Microsoft Office Suite.
• Familiarity with claims management software preferred.
• Demonstrated ability to build positive relationships within department and with external customers.
• Excellent verbal and written communication skills.

Responsibilities

• Respond to inquiries from policyholders, claimants, injured workers, and other stakeholders regarding claim status and related questions.
• Obtain and verify information by gathering missing details from relevant parties to support accurate claim processing.
• Assist with claim documentation by preparing and submitting required state filings, closing documents, and other administrative support for adjusters.
• Draft and distribute correspondence to policyholders, claimants, injured workers, or agents per standards and regulatory requirements.
• Maintain accurate claim records by entering data into the claims management system and ensuring documentation is complete and up to date.
• Coordinate external vendors by engaging appraisers, attorneys, and contractors to support the claims process.
• Process payments and invoices by reviewing and issuing payments in accordance with company policies and adjuster direction.

Skills

Verbal communication

Written communication

Relationship building

Time management

Education

Associate's degree or equivalent

Tools

Microsoft Office

Claims management software

Job description

Amerisure Insurance in Irving, TX is seeking a Claims Adjuster Associate to support the claims department on the ADP Fast Track auto team. You will assist adjusters through the claim lifecycle, handle inquiries from policyholders and claimants, and gather information to drive timely conclusions.

The role requires an Associate's degree or equivalent, one year of claims or insurance experience, and proficiency with Microsoft Office.