Auto Claims Associate - Fast Track Support

Amerisure Insurance; Farmington Hills (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) with profit sharing

Paid time off

Job summary

Amerisure Mutual Insurance Company in Farmington Hills, MI is seeking a Claims Adjuster Associate to support the claims department and assist adjusters through all phases of the lifecycle on the ADP Fast Track auto team.

The ideal candidate has an associate degree or equivalent, at least 1 year of insurance or claims experience, ability to obtain state licensing, and strong communication and data entry skills; and will work with policyholders, witnesses, vendors to process claims efficiently.

Qualifications

• Associate's degree or equivalent combination of education and experience.
• 1 year of experience in insurance or claims.
• Ability to obtain appropriate state licensing as required.
• Proficiency in Microsoft Office Suite.
• Familiarity with claims management software preferred.
• Demonstrated ability to build positive relationships and partnerships within department, across the organization and with external customers.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
• Demonstrated ability to organize and prioritize work to ensure timely deadlines.
• Demonstrated ability to input data with a high accuracy rating, and strong attention to detail.

Responsibilities

• Respond to inquiries from policyholders, claimants, injured workers, and other stakeholders regarding claim status, receipt of payment or bills, and other claim-related questions.
• Obtain and verify information by gathering missing or incomplete details from relevant parties, including policyholders, claimants, witnesses, and external vendors, to support accurate claim processing.
• Assist with claim documentation by preparing and submitting required state filings, closing documents, and other administrative support requests on behalf of adjusters.
• Draft and distribute correspondence to policyholders, claimants, injured workers, or agents in accordance with company standards and regulatory requirements.
• Maintain accurate claim records by entering data into the claims management system and ensuring all documentation is complete and up to date.
• Coordinate external vendors by engaging appraisers, attorneys, and contractors, to support the claims process.
• Process payments and invoices by reviewing and issuing payments in accordance with company policies and adjuster direction.

Skills

Communication

MS Office

Licensing

Relationship building

Time management

Education

Associate's degree or equivalent

Tools

Claims management software

Job description

Amerisure Mutual Insurance Company in Farmington Hills, MI is seeking a Claims Adjuster Associate to support the claims department and assist adjusters through all phases of the lifecycle on the ADP Fast Track auto team.

The ideal candidate has an associate degree or equivalent, at least 1 year of insurance or claims experience, ability to obtain state licensing, and strong communication and data entry skills; and will work with policyholders, witnesses, vendors to process claims efficiently.