Commercial Banking Client Relations Specialist

WesBanco Bank Inc.; Carmel (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

WesBanco Bank Inc. seeks a Client Relationship Officer to deliver exceptional service and operational support to clients and associates. You will manage client requests, assist with account openings, and ensure documentation accuracy while coordinating loan activities.

Responsibilities include working with Commercial Bankers, processing credit requests, reviewing due diligence, and maintaining portfolio records. A strong client-focused mindset and knowledge of banking systems are essential.

Qualifications

• Provide exceptional client service and operational support to associates and clients.
• Understand commercial loan products and services offered by the bank.
• Assist with opening new accounts and ensure complete, accurate documentation.
• Input information into lending system and coordinate loan processing steps.
• Review third party reports and ensure due diligence is complete.
• Maintain client records and respond to inquiries about products and policies.

Responsibilities

• Provides service and operational support to clients and associates.
• Prepares and coordinates annual relationship reviews.
• Inputs lending data and submits credit requests using processing software.
• Coordinates third-party reports including appraisals and title updates.
• Maintains client contact information and manages portfolio requirements.
• Supports commercial banking teams in loan closings and monitoring.

Skills

Customer service

Interpersonal skills

Written & oral communication

Team collaboration

Analytical abilities

Credit underwriting

Education

High school diploma or GED

Bachelor's Degree in Business Administration

Tools

Microsoft Office

Banking software

Lending system

Job description

WesBanco Bank Inc. seeks a Client Relationship Officer to deliver exceptional service and operational support to clients and associates. You will manage client requests, assist with account openings, and ensure documentation accuracy while coordinating loan activities.

Responsibilities include working with Commercial Bankers, processing credit requests, reviewing due diligence, and maintaining portfolio records. A strong client-focused mindset and knowledge of banking systems are essential.