Commercial Account Manager

Brown & Brown; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading insurance brokerage in Austin, TX is seeking a Commercial Lines Account Manager to provide support to Producers for maintaining and servicing commercial lines accounts. Responsibilities include managing renewals, negotiating terms with carriers, and ensuring smooth client communications. The ideal candidate should have prior experience in insurance, possess a Texas Property & Casualty license, and demonstrate strong client service and communication skills. Join a growing team and help enhance client relations.

Qualifications

• 3-5 years' experience in a relevant role.
• Ability to calculate figures and amounts such as discounts and percentages.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee expiration and binder logs for timely renewal of all coverage.
• Manage the renewal cycle, including updates on location and vehicle.
• Negotiate renewal terms and review quotes from carriers.
• Coordinate with Producers to obtain updated Executive Summaries for renewals.
• Prepare submissions for marketing or incumbent carriers and submit necessary renewal information.
• Negotiate renewal terms and review quotes from incumbent carriers.
• Review Renewal Proposals and ensure accuracy before releasing them to Producers or clients.
• Oversee Account Associate during the renewal procedure, ensuring timely coverage binding.
• Manage invoicing, policy checks, and client communications regarding renewal policies.
• Maintain client relations, resolve service issues, assist with billing, and ensure smooth account receivable processes.

Skills

Client service skills

Communication skills

Negotiation skills

Analytical skills

Typing skills (40-50 WPM)

Licensing

Education

High school diploma or GED

Texas Property & Casualty license

Tools

Applied

Excel

Word

Outlook

Job description

1 day ago Be among the first 25 applicants

Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Austin, TX!

The Commercial Lines Account Manager provides support to Producer/Account Executive in obtaining, maintaining, expanding and servicing commercial lines accounts.

How You Will Contribute:

• Oversee expiration and binder logs to ensure timely renewal of all coverage.
• Review renewal documents and ensure accurate information is provided to Producers.
• Manage the renewal cycle, including updates on location, vehicle, driver, and other schedules.
• Coordinate with Producers to obtain updated Executive Summaries for renewals.
• Prepare submissions for marketing or incumbent carriers and submit necessary renewal information.
• Negotiate renewal terms and review quotes from incumbent carriers.
• Review Renewal Proposals and ensure accuracy before releasing them to Producers or clients.
• Oversee Account Associate during the renewal procedure, ensuring timely coverage binding.
• Manage invoicing, policy checks, and client communications regarding renewal policies.
• Maintain client relations, resolve service issues, assist with billing, and ensure smooth account receivable processes.

Licenses and Certifications:

• Texas Property & Casualty license required.

Skills & Experience to Be Successful:

• High school diploma or general education degree (GED)
• 3-5 years' experience.
• Minimum typing speed of 40 to 50 words per minute (preferred)
• Knowledge of Applied, Excel, Word, Outlook, and online rating programs (preferred)
• Possess the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Possess excellent written and verbal communication skills with strong client service and relationship building skills. Superior presentation, negotiation and customer service skills. Be able to read and interpret documents such as safety manuals, operating and maintenance instructions, and procedure manuals.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service and Administrative
• Insurance and Insurance Agencies and Brokerages

Referrals increase your chances of interviewing at Brown & Brown by 2x