Commercial Account Executive

Smartsheet Inc; United States; Hybrid; USD 119,000 - 159,000; Full time

Benefits offered by this job

Hybrid work model

Private medical insurance

Dental insurance

Pension contributions

Paid time off: 25 days + holidays

Maternity/Paternity leave

Volunteer day

Udemy courses access

Company funded perks

Job summary

Smartsheet Inc. is seeking an Account Executive for the EMEA region, based in London with hybrid eligibility.

You will drive software and services sales by expanding existing customers' adoption and acquiring new logos, leading cross-functional teams across Sales, Sales Engineering, Consulting, Customer Success, Marketing and Sales Development. You will exceed quarterly and annual quotas, build strategic plans, forecast accurately, and develop unsolicited proposals that position Smartsheet as an

Qualifications

• 3+ years of successful SaaS sales in Commercial segment.
• Strong relationships with Commercial accounts.
• Experience driving cross-sell and upsell within existing accounts.
• Proven use of MEDDICC in sales cycles.
• Understanding of SaaS business models and competitive landscape.
• Proficiency with CRM systems (e.g., Salesforce).
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Bachelor's degree or equivalent experience.
• Legally eligible to work in the UK on an ongoing basis.

Responsibilities

• Create strategic account plans for key Commercial accounts.
• Lead primary and secondary account teams with cross-functional partners.
• Develop short- and long-term growth and renewal strategies.
• Balance tactical execution with complex, high-value deals.
• Proactively develop unsolicited proposals aligned with customer initiatives.
• Accurately forecast opportunities and monitor key sales metrics.
• Perform other duties as assigned.

Skills

SaaS sales

Quota attainment

Account management

MEDDICC framework

CRM (Salesforce)

Communication skills

Analytical skills

Cross-sell / upsell

Education

Bachelor's degree or equivalent

Tools

Salesforce

Sales productivity tools

Job description

strategic account plans for a defined set of key accounts in the Commercial segment (200-5,000 employees).Lead primary and secondary account teams by partnering with Sales Engineering, Consulting, Customer Success, Customer Outcomes, Marketing and Sales DevelopmentDevelop short and long-term growth and renewal strategies across your customer baseBalance tactical execution whilst ultimately targeting complex, high-value solution-based dealsProactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution providerAccurately forecast sales opportunities, while tracking and using critical metrics that predict sales successPerform other duties as assigned.

You Have:

• 3+ years of successful SaaS sales experience with a proven track record of exceeding quotas in the Commercial segment.
• Demonstrated experience building and maintaining strong, long-term customer relationships within the Commercial segment.
• Proven, ability to drive
• cross‑selling and upselling opportunities within existing accounts, Experience with solution selling and the MEDDICC framework.
• Strong understanding of SaaS business models and the competitive landscape in the Commercial segment.
• Proficiency in CRM systems (e.g., "Salesforce") and other sales productivity tools.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical & problem-solving skills.
• Bachelor's degree or equivalent experience.
• Legally eligible to work in the UK on an ongoing basis

Employer-paid Private Medical and Dental, additional cost for family membersMonthly contributions toward your pensionMonthly stipend to support your work and productivity25 days paid for Holiday + Bank Holidays + Flexible Time Away Program20 weeks fully paid Maternity Leave12 weeks fully paid Paternity/Adoption LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to Udemy online coursesCompany Funded Perks

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it's what we show up for every day.Smartsheet is looking for an Account Executive to join our EMEA organisation. You will be responsible for increasing software and services sales by expanding existing customers' adoption along with targeting new logo acquisition. This is an incredibly exciting opportunity as we build out our UK business.This role is part of the Commercial Sales team and is based at Smartsheet in London, UK (hybrid eligible) and reports to a Manager, Commercial Sales.

You Will:

• Exceed quarterly and annual software and services sales quotas
• Develop and execute