Account Executive, Commercial - SMB (West)

Smartsheet; San Francisco (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Employer subsidized medical/vision and dental coverage

401(k) Match

Monthly stipend for productivity

Up to 24 weeks of Parental Leave

Professional growth opportunities

Company-funded perks

Job summary

Smartsheet Inc is seeking an Account Executive for their West Coast Commercial Sales Team in San Francisco, CA. You will be responsible for driving software sales and expanding client relationships in a dynamic environment.

The ideal candidate has 3+ years of SaaS sales experience, strong B2B relationship management skills, and a passion for technology. This remote role offers a competitive salary and benefits, including medical coverage and professional growth opportunities.

Qualifications

• 3+ years of experience exceeding sales quotas in SaaS.
• Management of customer relationships in a commercial B2B environment.
• A solid understanding of the entire SaaS evaluation and sales cycle.

Responsibilities

• Build and manage a sales pipeline to meet quotas.
• Develop and prospect new opportunities from existing customers.
• Leverage relationships to expand revenue during renewals.

Skills

SaaS full-cycle sales experience

B2B customer relationship management

CRM and BI software proficiency

Passion for new technologies

Education

Bachelor's degree or equivalent education

Tools

Salesforce

Tableau

Job description

Account Executive, Commercial - SMB (West)

San Francisco, CA, USA

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks, and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Smartsheet is seeking change agents to join our West Coast Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

You will report to our Regional Manager, Commercial Sales and can be based in our Bellevue, WA office or work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process including multiple internal and external stakeholders within growth or equivalent accounts (200 to 499 employee size)
• Develop and prospect new opportunities with existing customers in your territory by analyzing and identifying high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c‑suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Use sales enablement tools to personalize approach and form an industry perspective as to where the Smartsheet footprint can add value to the client's business
• Other duties as assigned

Qualifications

• 3+ years of SaaS full‑cycle sales experience exceeding quota working in commercial accounts
• Experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• Experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post‑secondary education

Benefits

• Employer subsidized medical/vision and dental coverage for full‑time employees
• 401(k) Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company‑Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)
• US employees are automatically covered under Smartsheet-sponsored life insurance, short‑term, and long‑term disability plans
• US employees receive 12 paid holidays per year

US Base Salary Pay Range

$75,000 – $85,000 USD

Equal Opportunity Employer

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.