Account Executive, Commercial - SMB (East)

WeHireYou; Boston (IN); Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Employer subsidized medical/vision/ded

401k Match

Monthly stipend

15 days PTO

Parental Leave 24 weeks

Volunteer Day

Udemy courses

Life insurance

Teleworking options

12 holidays

Job summary

Smartsheet is seeking an Account Executive for the East Coast Commercial Sales Team. You will build and manage a pipeline to exceed quotas for SMB-focused accounts, collaborating with Sales Engineers and Customer Success to close deals across 200–499 employee organizations.

You will drive growth, expand Smartsheet's footprint, and manage renewals while leveraging Salesforce and BI tools to forecast and measure success. This role offers teleworking options and a competitive salary.

Qualifications

• 3+ years of SaaS full cycle sales experience exceeding quota.
• Experience managing customer relationships in a B2B environment.
• Understanding of SaaS evaluation processes and the sales cycle stages.
• Ability to coordinate with multiple departments to manage the customer life cycle from engagement to renewal.
• Experience using CRM and BI tools (Salesforce and Tableau) to track activities and metrics.

Responsibilities

• Build and manage a sales pipeline to meet or exceed software and services sales quotas.
• Execute a solution-based sales process with multiple stakeholders in growth accounts (200–499 employees).
• Develop and prospect new opportunities within your territory by analyzing high-value needs across departments.
• Expand Smartsheet footprint and drive revenue during renewals.
• Grow brand awareness at the c-suite and team levels.
• Collaborate with Sales Engineers, Solutions Consultants and Customer Success to support the full sales cycle.
• Create and maintain Joint Engagement Plans for strategic deals.
• Maintain accurate Salesforce records using MEDDICC to forecast.
• Use sales enablement tools to tailor approaches and gain industry insights.
• Other duties as assigned

Skills

SaaS sales

CRM (Salesforce)

Pipeline management

Territory planning

Cross-functional collaboration

Power BI

Education

Bachelor's degree or equivalent

Tools

Salesforce

Tableau

Power BI

Job description

Account Executive, Commercial - SMB (East)

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Smartsheet is seeking change agents to join our East Coast Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process including multiple internal and external stakeholders within growth or equivalent accounts (200 to 499 employee size)
• Develop and prospect new opportunities with existing customers in your territory by analyzing and identifying high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Use sales enablement tools to personalize approach and form an industry perspective as to where the Smartsheet footprint can add value to the client's business
• Other duties as assigned

You Have:

• 3+ years of SaaS full cycle sales experience exceeding quota working in commercial accounts
• Experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• Experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

Current US Perks & Benefits:

• Employer subsidized medical/vision and dental coverage for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• 15 days PTO, plus Sick Time Off
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$75,000—$85,000 USD

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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Boston, MA, USA