Commercial Account Coordinator

Metro Auto Auction of Phoenix; Phoenix (AZ); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Great benefits

Friendly team

On-the-job training

Job summary

Metro Auto Auction of Phoenix is seeking an Office Assistant-Fleet Lease to support the sales process for vehicles, verify expenses, and send electronic sales records. The role emphasizes accuracy, timely communication, and coordinating transportation and account notes.

The ideal candidate has at least two years of office experience, familiarity with auto industry workflows, a valid Arizona driver's license, and the ability to work in the U.S. without sponsorship.

Qualifications

• Two years of professional office experience in an administrative role.
• Experience in auto industry a strong plus (DMV, dealerships, auto auctions).
• Arizona Driver's License and ability to pass background check.

Responsibilities

• Manage the entire sales process of vehicles, including online engagement.
• Verify all expenses and send electronic copies of all sales.
• Notate each account with updated ETA and delays, and maintain transport coordination.
• Coordinate transportation assignments to ensure timely pickup of units.
• Negotiate 'If' bids with buyers and provide Pre/Post Sale reports.
• Communicate daily with customers and ensure accurate, compliant records.

Skills

Calm under pressure

Initiative

Articulate

Follow instructions

Multi-task

Teamwork

Job description

Office Assistant-Fleet Lease - $21-$25/hr

Great benefits, a friendly team, and on-the-job training!

The primary focus of this position is to manage the entire sales process of the vehicles. Areas of responsibilities will include but are not limited to:

• Responsible for online sales
• Verify all expenses
• Send electronic copies of all sales
• Perform duties in compliance with all contractual customer, contractor and supplier agreements
• Handles the day-to-day task of servicing accounts by having understanding of customer guidelines
• Assign transportation assignments to transporters to have units picked up in a timely manner
• Able to thoroughly notate each account with updated transported transport ETA's and/or delays
• Have an understanding of Auto IMS and ASI
• Must be able to negotiate "If" bids with buyers
• Able to ensure expenses are correct and provide customer with Pre/Post Sale reports
• Able to effectively communicate with customers on a daily basis

Skill Set

• Ability to remain calm in stressful situations
• High level of initiative and sense of urgency
• Articulate
• Able to follow instructions and communicate effectively
• Ability to multi-task
• Practice and promote teamwork at all times.Set a good personal example of attitude and performance
• Provide prompt and courteous service at all times
• Perform customer service transactions as described in the account contract

Qualifications:

• Must have a minimum of two years professional office experience in an administrative support role.Experience in the auto industry in an administrative or support capacity a strong plus (DMV, Dealerships, Auto Auctions etc.)
• Candidate must possess valid Arizona Driver's License and pass thorough background check
• Must be authorized to work in the U.S. and not require sponsorship for this position by our company now or in the future