Fleet Sales Assistant

Carter Chevrolet; Okarche (OK); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

Carter Chevrolet in Oklahoma is seeking a Fleet Sales Assistant to provide clerical support to the Fleet Sales Department, coordinating vehicle orders, tracking production and delivery timelines, and maintaining accurate records.

This role requires exceptional attention to detail, strong organizational skills, and effective communication with customers, manufacturers, and internal departments to ensure a smooth order-to-delivery process.

Qualifications

• High school diploma or equivalent required or similar experience.

Responsibilities

• Process and maintain fleet vehicle orders from initial order through final delivery.
• Track vehicle production status, shipping updates, and estimated delivery dates to ensure timely customer communication.
• Monitor order progress and resolve delays or discrepancies.
• Maintain records, spreadsheets, and electronic files for orders and customer information.
• Prepare purchase orders, invoices, and vehicle documentation.
• Coordinate with manufacturers, transport companies, dealerships, and internal departments regarding status and delivery schedules.
• Communicate order updates and delivery information to fleet customers and sales staff.
• Verify order accuracy, pricing, vehicle specifications, and documentation before submission.
• Schedule vehicle deliveries and assist with customer pickups when applicable.
• Generate reports and provide administrative support to Fleet Sales Manager and team.
• Answer phones, respond to emails, and assist customers with questions about order status.
• Perform general clerical duties including filing, scanning, copying, and data entry.
• Maintain confidentiality of customer and company information.

Skills

Attention to detail

Organizational skills

Communication skills

Data entry

Customer service

Independent working

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Fleet Sales Assistant (Clerical Position)

The Fleet Sales Assistant provides administrative and clerical support to the Fleet Sales Department by coordinating vehicle orders, tracking production and delivery timelines, maintaining accurate records, and ensuring a smooth sales process from order placement through final delivery. This position requires exceptional attention to detail, strong organizational skills, and the ability to manage multiple priorities while communicating effectively with customers, manufacturers, and internal departments.

Essential Duties & Responsibilities

• Process and maintain fleet vehicle orders from initial order through final delivery.
• Track vehicle production status, shipping updates, and estimated delivery dates to ensure timely customer communication.
• Monitor order progress and proactively identify and resolve delays or discrepancies.
• Maintain accurate records, spreadsheets, and electronic files for vehicle orders, customer information, and supporting documentation.
• Prepare purchase orders, invoices, vehicle documentation, and other sales-related paperwork.
• Coordinate with manufacturers, transport companies, dealerships, and internal departments regarding vehicle status and delivery schedules.
• Communicate order updates and delivery information to fleet customers and sales staff.
• Verify order accuracy, pricing, vehicle specifications, and required documentation before submission.
• Schedule vehicle deliveries and assist with coordinating customer pickups when applicable.
• Generate reports and provide administrative support to the Fleet Sales Manager and sales team.
• Answer phones, respond to emails, and assist customers with questions regarding order status.
• Perform general clerical duties including filing, scanning, copying, and data entry.
• Maintain confidentiality of customer and company information.
• Perform other administrative duties as assigned.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Previous administrative, clerical, dealership, or fleet experience preferred but not required.
• Proficient in Microsoft Office, particularly Excel, Outlook, and Word.

Required Skills

• Exceptional attention to detail with a high level of accuracy in data entry, documentation, and order processing.
• Outstanding organizational and time management skills.
• Ability to prioritize multiple tasks in a fast‑paced environment.
• Strong written and verbal communication skills.
• Problem‑solving skills with the ability to follow up on outstanding issues.Dependable, self‑motivated, and able to work independently while supporting a team.
• Excellent customer service and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information professionally.