Commerce Solutions Advisor

Nuvant Consulting Group; Columbus (OH); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Full-time position

Training and coaching

Clear playbook and team support

Performance-based pay

Advancement based on results

Job summary

Nuvant Consulting Group in Columbus, OH seeks a Commerce Solutions Advisor who discusses payment system needs with business owners and helps them switch to better solutions. The role includes full upfront training, a clear playbook, and ongoing coaching to keep you supported as you succeed.

You will engage owners, uncover costs of current setups, present fitting POS options, and serve as the go-to contact as clients are implemented. This is a full-time role with bonuses tied to results.

Qualifications

• Friendly, curious communicator who listens well.
• Reliable and organized with strong follow-through.
• Coachable and comfortable learning a new process.
• Experience in customer service, retail, hospitality or sales helps.

Responsibilities

• Have real conversations with business owners about how their day works.
• Ask questions that uncover what their current setup is costing them.
• Walk them through a payment and point-of-sale solution that fits.
• Answer concerns honestly and help them feel good about the change.
• Stay their go-to contact as they get set up and running.
• Record each conversation and next step in the CRM.

Skills

Friendly communicator

Reliable and organized

Coachable

Customer service experience

Job description

Overview

Business owners wear a lot of hats, and most don't have time to shop around for a better payment setup. That's where you come in. As a Commerce Solutions Advisor, you'll be the person who looks at how they take orders and payments, finds a better fit, and makes the switch easy.

We train you fully up front, give you a clear playbook, and keep a team close by so you're never figuring it out alone. Because the product saves owners money each month, these conversations usually go well. This is a full-time role, and pay rewards results, with bonuses for strong months.

What You'll Do

• Have real conversations with business owners about how their day works
• Ask questions that uncover what their current setup is costing them
• Walk them through a payment and point-of-sale solution that fits
• Answer concerns honestly and help them feel good about the change
• Stay their go-to contact as they get set up and running
• Record each conversation and next step in the CRM

What We're Looking For

• Friendly, curious communicator who listens well
• Reliable and organized with strong follow-through
• Coachable and comfortable learning a new process
• Experience in customer service, retail, hospitality or sales helps

What's Offered

• Full-time position
• Hands-on training and weekly coaching
• A clear playbook and a team in your corner
• Performance-based pay with monthly bonuses
• Advancement based on results