Commerce Account Manager - Shopper Experience & Growth

Barrows; New York (NY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

Medical/Dental/Vision

401K with match

Parental leave

Disability & life insurance

Job summary

Barrows in New York is seeking an early-career Account Manager to support day-to-day client and project needs across shopper marketing and retail activation. You will coordinate with Strategy, Creative, and Production teams, maintain reports, and help manage timelines, scopes, and budgets.

The role emphasizes organization, cross-functional collaboration, and clear communication in a fast-paced agency environment, with in-office 3–4 days per week in NYC.

Qualifications

• 1–2 years of experience in a marketing agency, brand, retailer, commerce, or related environment.
• Interest in shopper marketing and retail activation.
• Strong organizational and time-management skills.
• Clear written and verbal communication; client-facing experience.
• Proficiency in Microsoft Office or Google Workspace; PM tools a plus.

Responsibilities

• Support the account team with day-to-day client and project needs.
• Maintain client-facing status reports, agendas, and recaps.
• Coordinate feedback between clients, internal teams, and vendors.
• Build understanding of the client’s brands, priorities, and stakeholders.
• Develop clear project briefs with inputs and requirements.
• Track estimates, budgets, and invoices, reporting variances.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Collaboration

Tools

Office suite

PM tools

Job description

Barrows in New York is seeking an early-career Account Manager to support day-to-day client and project needs across shopper marketing and retail activation. You will coordinate with Strategy, Creative, and Production teams, maintain reports, and help manage timelines, scopes, and budgets.

The role emphasizes organization, cross-functional collaboration, and clear communication in a fast-paced agency environment, with in-office 3–4 days per week in NYC.