COMFORT SALES ADVISOR

Cascade Residential Servi; Grapevine (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Elmer's Home Services is seeking a Comfort Sales Advisor to analyze customer needs for HVAC equipment, create proposals, finalize sales, and follow up to ensure complete satisfaction. The role requires 3–5 years HVAC experience and a valid driver’s license. You will travel to homes and businesses daily and work some evenings and weekends.

Join a team that values customer care and professional growth. Essential duties include leading the sales process, offering maintenance program options, and

Qualifications

• HVAC experience of 3–5 years is required.
• Proven sales experience of 5+ years is required.
• Driver’s license is required.

Responsibilities

• Analyze customer needs for HVAC equipment and create sales proposals.
• Lead the sales process to ensure customer satisfaction.
• Follow up with customers after sale to ensure satisfaction.
• Travel to homes and businesses daily as scheduled.
• Diagnose HVAC system issues and provide repair/replacement recommendations.

Skills

HVAC experience

Driver's license

Education

High School Diploma or GED

Associate degree (preferred)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

COMFORT SALES ADVISOR

Administration Full Time Elmer's Home Services - Dallas, Grapevine, TX, US

8 days ago Requisition ID: 1103

We are seeking a customer-centric and passionate Comfort Advisor to join our team. The Comfort Advisor/Sales Representative position will consist of analyzing customer needs for HVAC equipment, create a sales proposal, finalize the sale and follow up with each customer to ensure complete satisfaction.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to, the following:

• Provide customers with solutions for their HVAC and other home comfort needs
• Consult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance program
• Serve as the leader of the sales process to ensure customer satisfaction
• Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction
• Follow-up with existing sales bids and leads to offer any additional information as needed to convert them into sales
• Overcome technical and business objections of prospective customers
• Emphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs sold
• Build and maintain customer relationships
• Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc.
• Must be willing and able to work evenings and weekends
• 3-5 years HVAC air conditioning experience required
• Travel to homes and businesses daily as scheduled
• Troubleshooting the electrical systems in the AC and diagnostic repairs
• Familiar with new equipment, and high-end communicating systems.
• Conducting maintenance, and repairs on air conditioning (HVAC) systems.
• Diagnose system issues, make recommendations for repairs or replacements, and ensure that all work is completed in compliance with safety and environmental regulations.
• Repair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations.
• Troubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge.

Minimum Qualifications:

• High School Graduate or General Education Degree (GED) required
• Associate degree (two-year college or technical school) preferred
• At least 5 years of previous sales experience
• Valid Driver’s License

Why Elmers Home Services?

At Elmer's Home Serviceswe empower our team to thrive and make a real difference in the communities we serve. Join a company that values innovation, collaboration, and your professional growth.

• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

License/Certification:

• Driver's License (Required)