COMFORT SALES ADVISOR

Smith and Keene Home Services LLC; Dallas, Grapevine (TX, TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Elmer's Home Services is seeking a Comfort Sales Advisor to analyze customer needs for HVAC equipment, craft sales proposals, finalize sales, and ensure post-sale satisfaction. The role emphasizes customer-centric selling and ongoing support in a fast-paced environment.

The position requires 3–5 years of HVAC sales experience, a valid driver’s license, and flexibility to work evenings and weekends. Travel to homes and businesses is a regular part of the job, with opportunities to upsell

Qualifications

• High School Diploma or GED required.
• Associate degree preferred.
• At least 5 years of sales experience.
• Valid Driver’s License.

Responsibilities

• Analyze customer needs for HVAC equipment and propose solutions.
• Create sales proposals and finalize sales.
• Follow up to ensure satisfaction and service quality.
• Build lasting customer relationships and handle post-sale support.
• Travel to customer sites daily and assist with maintenance programs.

Skills

Sales experience

Customer focus

HVAC troubleshooting

Education

High School Diploma or GED

Associate degree preferred

Tools

HVAC diagnostic equipment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

COMFORT SALES ADVISOR

Full Time Elmer's Home Services - Dallas, Grapevine, TX, US

2 days ago Requisition ID: 1087

We are seeking a customer-centric and passionateComfort Advisorto join our team. The Comfort Advisor/Sales Representative position will consist of analyzing customer needs for HVAC equipment, create a sales proposal, finalize the sale and follow up with each customer to ensure complete satisfaction.

Essential Duties and Responsibilities:

• Provide customers with solutions for their HVAC and other home comfort needs
• Consult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance program
• Serve as the leader of the sales process to ensure customer satisfaction
• Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction
• Follow-up with existing sales bids and leads to offer any additional information as needed to convert them into sales
• Overcome technical and business objections of prospective customers
• Emphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs sold
• Build and maintain customer relationships
• Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc.
• Must be willing and able to work evenings and weekends
• 3-5 years HVAC air conditioning experience required
• Travel to homes and businesses daily as scheduled
• Troubleshooting the electrical systems in the AC and diagnostic repairs
• Familiar with new equipment, and high-end communicating systems.
• Conducting maintenance, and repairs on air conditioning (HVAC) systems.
• Diagnose system issues, make recommendations for repairs or replacements, and ensure that all work is completed in compliance with safety and environmental regulations.
• Repair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations.
• Troubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge.

Minimum Qualifications:

• High School Graduate or General Education Degree (GED) required
• Associate degree (two-year college or technical school) preferred
• At least 5 years of previous sales experience
• Valid Driver’s License

Why Elmers Home Services?

At Elmer's Home Serviceswe empower our team to thrive and make a real difference in the communities we serve. Join a company that values innovation, collaboration, and your professional growth.

• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

License/Certification:

• Driver's License (Required)