COMFORT SALES ADVISOR

Cascade Residential Servi; Grapevine (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Elmer's Home Services in Dallas, Grapevine, TX is seeking a Comfort Sales Advisor to assess customer needs for HVAC systems, propose tailored solutions, and close the sale with exceptional service.

The role requires 3-5 years HVAC sales experience, a valid driver's license, and willingness to work evenings and weekends. You will build relationships, handle post-sale follow-up, and support other sales activities.

Qualifications

• HVAC sales experience and customer-facing selling skills.
• Ability to analyze customer needs and propose tailored HVAC solutions.
• Strong follow-up to convert leads and close sales.

Responsibilities

• Provide customers with HVAC solutions and customize system proposals.
• Consult with customers to offer a customized HVAC system and maintenance program.
• Lead the sales process to ensure customer satisfaction and complete post-sale follow-up.
• Follow up on bids and leads to convert them into sales and meaningfully upsell services.
• Explain features, quotes, and payment terms and prepare sales orders.
• Build and maintain customer relationships and participate in trade shows or referral groups.
• Be willing to work evenings and weekends.

Skills

HVAC sales

Sales experience

Customer service

Communication skills

Education

High School Diploma or GED

Associate degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

COMFORT SALES ADVISOR

Full Time Elmer's Home Services - Dallas, Grapevine, TX, US

3 days ago Requisition ID: 1087

We are seeking a customer-centric and passionateComfort Advisorto join our team. The Comfort Advisor/Sales Representative position will consist of analyzing customer needs for HVAC equipment, create a sales proposal, finalize the sale and follow up with each customer to ensure complete satisfaction.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to, the following:

• Provide customers with solutions for their HVAC and other home comfort needs
• Consult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance program
• Serve as the leader of the sales process to ensure customer satisfaction
• Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction
• Follow-up with existing sales bids and leads to offer any additional information as needed to convert them into sales
• Overcome technical and business objections of prospective customers
• Emphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs sold
• Build and maintain customer relationships
• Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc.
• Must be willing and able to work evenings and weekends
• 3-5 years HVAC air conditioning experience required
• Travel to homes and businesses daily as scheduled
• Troubleshooting the electrical systems in the AC and diagnostic repairs
• Familiar with new equipment, and high-end communicating systems.
• Conducting maintenance, and repairs on air conditioning (HVAC) systems.
• Diagnose system issues, make recommendations for repairs or replacements, and ensure that all work is completed in compliance with safety and environmental regulations.
• Repair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations.
• Troubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge.

Minimum Qualifications:

• High School Graduate or General Education Degree (GED) required
• Associate degree (two-year college or technical school) preferred
• At least 5 years of previous sales experience
• Valid Driver’s License

Why Elmers Home Services?

At Elmer's Home Serviceswe empower our team to thrive and make a real difference in the communities we serve. Join a company that values innovation, collaboration, and your professional growth.

• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

License/Certification:

• Driver's License (Required)