Columbus, OH - Onboarding Specialist

Fountain; Columbus (OH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

PTO 120 hours/year

13 company-wide holidays

401(k) plan

$250 home office stipend

Competitive salary

Inclusive, values-driven environment

Impactful work for children, families,

Job summary

Fountain seeks an Onboarding Specialist to join our team in a fast-paced, values-driven environment. You will coordinate onboarding activities, train new hires, and ensure compliant documentation before start dates, collaborating with recruitment and operations.

The role requires comfort with multiple platforms, public speaking, and a high-volume outreach mindset to support educators and staff. This is a full-time position with health benefits and PTO.

Qualifications

• Experience with onboarding processes and coordination.
• Ability to review documentation for accuracy and compliance.
• Proven training and public speaking abilities.

Responsibilities

• Facilitate large group onboarding orientations (up to 20 people).
• Review and approve documentation for compliance before first day.
• Provide training support to new employees.
• Support recruitment, compliance, and cross-functional teams as needed.
• Handle incoming calls, emails, and texts related to onboarding.
• Perform other duties as assigned.

Skills

Persistence

Organizational skills

Attention to detail

Values-driven

Ambiguity tolerance

Data systems

Public speaking

Results-oriented

Data confidentiality

High-volume outreach

Job description

Weekly hours: 40 per week (Required Overtime, which includes weekend hours, 6 weeks out of the year)

Shift: 13:00 - 22:00 EST (12:00 - 21:00 CST, 11:00 - 20:00 MST, 10:00 - 19:00 PST)

We are seeking a persistent, organized, detail-oriented, and values-driven professional to join our team as an Onboarding Specialist This role reports directly to the Onboarding Manager and will collaborate regularly with the recruitment, operations, and compliance teams.

The successful applicant will be:

• Inspired by our mission and values
• Able to exhibit our company competencies at the comprehension level (review by clicking here )
• Comfortable with ambiguity and an ever-changing environment
• Comfortable with navigating multiple technological platforms and data systems
• Comfortable with facilitating and public speaking
• Results-driven and has a desire to meet and exceed metrics
• Able to handle data and document confidentiality and with accuracy
• Excited and persistent with conducting a high volume of phone calls and text
• Able to problem solve and think quick on their feet

What you’ll do:

• Facilitate large group (up to 20 people) new hire orientations so they can complete the onboarding process within a particular median time to hire
• Review and approve all required documentation to ensure compliance and accuracy before the first day of school
• Provide training support to new employees
• Support recruitment, compliance, and other cross-functional departments as needed
• Support solving incoming phone calls, emails, and text related to our onboarding process
• Perform other duties as assigned

What’s in it for you (benefits will vary if not hired for full-time permanent):

• Health insurance
• PTO (Minimum 120 hours per year)
• 13 Paid company-wide Holidays
• 401k plan
• An annual $250 stipend to support any home office needs
• Competitive salary commensurate with experience
• Work in an inclusive, caring, and values-driven environment
• Make a critical difference for children, families and educators