Onboarding Specialist

Behavior Frontiers; El Segundo (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive pay with DailyPay

401K Plan with company match

Paid Personal Time Off

Paid Sick Leave

Medical, Dental and Vision insurance

Telehealth services

Employee Assistance Program

Gym membership discounts

Travel and discounts

Job summary

Behavior Frontiers in El Segundo, CA is seeking an Onboarding Assistant to support new hire processes in-person. You will coordinate across HR, IT, and Training, ensuring accurate data entry and compliance with state regulations.

The role requires attention to detail, strong communication, and ability to manage multiple onboarding tasks daily. Responsibilities include setting up new hire accounts, guiding new hires through systems and policies, and ensuring timely submission of documents.

Qualifications

• Superior attention to detail and accuracy in data entry across systems.
• Excellent organizational skills with the ability to multi-task in a fast-paced environment.
• Strong customer service orientation with professional communication over phone and email.
• Ability to coordinate with multiple departments (Recruitment, HR, IT, Training, Client Services).
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Experience with onboarding/HR processes is required or preferred.

Responsibilities

• Facilitate onboarding processes from offer to training.
• Coordinate with Recruitment, HR, IT, Training, and Client Services on new hires.
• Maintain onboarding data accurately across systems.
• Ensure compliance with insurance/state guidelines and external requirements.
• Set up new hire accounts and manage onboarding tracker.
• Conduct welcome calls and send onboarding task emails.
• Monitor submission of onboarding documents and guide new hires.

Skills

Attention to detail

Organizational skills

Customer service

Communication

Microsoft Office

Teamwork

Onboarding/HR experience

Education

Bachelor's Degree preferred

Tools

Jobvite

Monday.com

OnePoint

Job description

Availability: Full - Time (Monday - Friday 40 hours a week)

Location: El Segundo, CA (In-Person)

Compensation: $21.00 - $23.00 per/hour DOE

Behavior Frontiers is an industry leader in ABA (Applied Behavior Analysis) treatment for autism and other special needs. We are on a continuous journey to explore, assess, and develop only the highest quality ABA treatments and solutions delivered by best-in-class clinical professionals. We are seeking enthusiastic individuals who are ready to embark on a meaningful journey in one of the fastest growing fields in healthcare. Our Onboarding Assistant position plays a critical role in our company and we need an individual with excellent customer service skills, detail oriented, ability to multi-task and a knowledge of Microsoft Office applications.

How will you help create a World Without Limits:

• Facilitate onboarding processes and coordinate with new hires to ensure a seamless and welcoming experience from offer acceptance to training
• Effectively interface and communicate with all departments, including Recruitment, HR, IT, Training, and Client Services, regarding the status of new hires
• Maintain a high level of attention to detail while managing numerous small but critical tasks, including accurate data entry of personal identifiers, credentials, and HR-related information within the system
• Take on and implement any newly added requirements as needed to remain compliant with insurance or state guidelines and expectations
• Set up new hire accounts, manage the onboarding tracker, and assign tasks as needed
• Conduct welcome calls with new hires and send a welcome email outlining onboarding task due dates
• Ensure the timely submission of all required onboarding documents by new hires
• Guide new hires on navigating systems, resources, and policies
• Monitor new hire checklist items for full completion and provide trouble shooting support as needed
• Facilitate background checks and child abuse registry clearances, follow up with the vendors as needed, and ensure compliance with state regulations
• Conduct SAMS, OIG, and Medicaid exclusion checks
• Coordinate the TB test process to ensure compliance with external payor requirements
• Verify the employment eligibility of all new hires by completing E-Verify and updating the I-9 form accordingly
• Assist in the development and implementation of new initiatives and programs
• Support company-wide projects as needed, ensuring alignment with team goals and objectives
• Execute all aspects of provider certifications, including initial appointments and reappointments
• Any other duties as assigned

Qualifications and Skills:

• Superior attention to detail
• Excellent organizational skills with a strong ability to multi-task and navigate multiple systems simultaneously in a fast-paced environment
• Ability to support staff company wide
• Proficiency in self-managing time and priorities
• Excellent customer service - must have superior communication skills over the phone and via email
• Collaborative attitude with team-oriented outlook
• Ability to build strategic working relationships
• At least one year of onboarding/HR experience
• Bachelor's Degree preferred, but not necessary
• A professional, yet friendly demeanor
• Knowledge of Microsoft Office applications (e.g. Word, Excel, Outlook)
• Experience working daily in different applicant tracking and human resources information systems
• Familiarity with Jobvite, Monday.com and OnePoint is a plus

Why Behavior Frontiers is perfect for you:

• Competitive pay with optional On-demand paychecks thru DailyPay - get paid on your own schedule!
• 401K Plan with company match after 6 months of employment
• Paid Personal Time Off
• Paid Sick Leave
• Medical, Dental and Vision insurance
• Opportunities for career advancement
• Performance and promotion raises
• Paid mileage & drive time
• Free Telehealth: Free access to a doctor via telehealth for you and your dependents with no limits and no co-pays
• Free Telehealth Mental Health: Free access to a mental health counselor via telehealth for you and your dependents (over age 13) with no limits or co-pays
• Employee Assistance Program: Free access to some support services (financial, legal, counseling, etc.)
• Fitness: Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos
• Deals: Exclusive discounts and savings to 500+ companies and more!
• Travel: Discounts on travel essentials including hotels, rental cars, flights, excursions, and more!
• Lab Testing Discounts: 10-80% off costs of routine lab work
• New Benefits Rx: Discounts on prescription medications from 10-80% at 60,000 locations nationwide

Visit our benefits & perks page to learn more!

Behavior Frontiers is an Equal Opportunity Employer and will consider for employment all qualified applicants in a manner consistent with the requirements of the applicable federal, state and local laws.