Onboarding Supervisor

ModivCare; Philadelphia (Philadelphia County); Remote; USD 63,000 - 77,000; Full time

Job summary

ModivCare is seeking an Onboarding Supervisor to lead a remote onboarding team responsible for ensuring new hires complete all pre-employment activities accurately and in compliance with company policies and regulations. You will supervise efforts around background checks, I-9 compliance, and new-hire experience.

In this role, you'll blend people leadership with process improvement, audit readiness, and cross-functional collaboration with Recruiting and HR to maintain a smooth, compliant

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 4+ years of onboarding, employee experience, or a related HR function.
• Previous leadership or supervisory experience.
• Experience with onboarding compliance, background checks, and I-9 processes.
• Strong knowledge of employment documentation, compliance, and audit procedures.
• Experience with HR tech like Workday or ATS.
• Excellent communication, organization, coaching, and problem-solving skills.

Responsibilities

• Lead and develop a high-performing onboarding team.
• Oversee daily onboarding operations and workload distribution.
• Ensure compliance with background checks, I-9, and regulations.
• Monitor onboarding documentation for accuracy and audit readiness.
• Identify and resolve compliance gaps and delays.
• Partner with Recruiting, HR, and Hiring Managers to ensure a smooth process.
• Improve onboarding workflows and internal controls to boost efficiency.
• Monitor team performance and onboarding metrics.
• Lead cross-functional HR initiatives and support other HR operations.
• Occasional travel may be required.

Skills

People leadership

Compliance oversight

Process improvement

Communication

Attention to detail

Education

Bachelor's degree in HR or related field

Tools

Workday

ATS

Job description

OnboardingSupervisor
Salary: $70,000, annually
Schedule: 8:00am - 5:00pm ET
Location: Fully Remote

Are you an experienced leader with a strong background in onboarding compliance, background checks, and I-9 processes who enjoys developing teams and improving the new-hire experience?

We're looking for an Onboarding Supervisor to lead a team responsible for ensuring new hires complete all required pre-employment and onboarding activities accurately, efficiently, and in compliance with company policies and employment regulations. In this role, you'll combine people leadership, compliance oversight, and process improvement while helping new employees feel welcomed and supported.

What You'll Do:

• Lead, coach, and develop a high-performing onboarding team, including performance management and professional development
• Oversee daily onboarding operations, workload distribution, and timely completion of pre-employment requirements
• Ensure compliance with background check requirements, Form I-9 verification, and applicable employment regulations
• Monitor onboarding documentation for accuracy, completeness, and audit readiness
• Identify and resolve compliance gaps, onboarding delays, and escalated issues
• Partner with Recruiting, HR, and Hiring Managers to ensure a smooth and compliant onboarding process
• Improve onboarding workflows, procedures, and internal controls to increase efficiency and reduce compliance risks
• Monitor team performance, onboarding metrics, and compliance trends to identify opportunities for improvement
• Lead cross-functional initiatives and support additional HR operations as needed
• Occasional business travel may be required

We'd Love to Meet You If You Have:

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience
• 4+ years of experience in onboarding, employee experience, or a related HR function
• Previous leadership or supervisory experience required
• Experience with onboarding compliance, background checks, and Form I-9 processes
• Strong knowledge of employment documentation, compliance requirements, and audit procedures
• Excellent communication, organization, coaching, and problem-solving skills
• Ability to manage competing priorities while maintaining accuracy and compliance
• Experience with Workday, applicant tracking systems, or similar HR technology preferred

Our Mission: To provide access to the care that matters for those who need it most.
Our Values: Caring: We care about what we do and who we do it for.
Collaborative: We value the perspective and experience of all.
Dedicated: We are committed to making a real-world impact.
Purposeful: We know our work has meaning.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Primarily seated work; extensive computer and telephone use; occasional standing, walking, reaching, bending, and lifting up to 10 lbs.