Columbus - General Manager

Wild Wing Cafe, Inc.; West Point (GA); On-site; USD 72,000 - 88,000; Full time

Job summary

Wild Wing Cafe in Columbus, GA is reopening and seeking a skilled General Manager with a minimum of three years' experience to oversee operations in the restaurant. This role will manage operational policies, financial oversight, staff leadership, customer service, and compliance.

The ideal candidate will lead front- and back-of-house teams, drive profitability, and ensure a high-standard guest experience while coordinating with vendors and marketing efforts.

Qualifications

• Experience leading front-of-house and back-of-house teams.
• Ability to manage budgets and analyze reports.
• Strong communication and interpersonal skills.
• Knowledge of food & beverage operations and regulatory compliance.

Responsibilities

• Oversee front-of-house and back-of-house, coordinating with kitchen teams.
• Manage budgets, monitor sales, analyze profitability, and cut costs.
• Recruit, train, mentor, schedule staff, and conduct reviews.
• Monitor guest satisfaction, handle complaints, and build relationships with patrons.
• Oversee inventory, vendor negotiations, and waste reduction.
• Develop marketing strategies and promotions to boost visibility.
• Ensure health, safety, sanitation and compliance with laws.

Skills

Leadership

Financial acumen

Communication

Customer service

Operations management

Job description

Career Opportunities with Wild Wing Cafe

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Wild Wing Cafe is reopening in Columbus, GA, and we are looking for a skilled General Manager with a minimum of three years' experience to oversee operations in the restaurant. The General Manager will be responsible for operational management, financial oversight, staff leadership and development, customer service, inventory and supplier management, marketing and promotions, compliance, and safety.

Key Responsibilities

• Operational Management: Supervise front-of-house and back-of-house staff, coordinate with kitchen teams, and uphold service quality standards by developing operational policies and procedures.
• Financial Oversight: Manage budgets, monitor sales, analyze profitability, and implement revenue-increasing strategies while controlling expenses.
• Staff Leadership and Development: Recruit, train, mentor, and schedule staff, conduct performance reviews, and ensure service standards and high morale are maintained.
• Customer Service: Monitor customer satisfaction, handle complaints, gather feedback, and cultivate relationships with patrons.
• Inventory and Supplier Management: Manage inventory levels, order supplies, negotiate with vendors, and implement strategies for waste reduction and optimized stock rotation.
• Marketing and Promotions: Develop marketing strategies, plan events and promotions, utilize social media, and enhance visibility to attract and retain customers.
• Compliance and Safety: Ensure adherence to health, safety, sanitation regulations, local laws, and company policies to maintain a safe environment for staff and guests.

Qualifications

• Strong leadership and organizational skills for effective staff and operations management.
• Excellent communication and interpersonal skills for staff coordination and customer interactions.
• Financial acumen to manage budgets, analyze reports, and drive profitability.
• Customer service orientation to guarantee a positive guest experience.
• Knowledge of industry trends, food and beverage operations, and regulatory compliance.

Location

This position is based in Columbus, GA, and will involve occasional travel for training to other locations in SC or NC as needed.

Salary - up to $80,000 + bonus

If you are ready for Hot Wings, Cold Beer, and Good Times...come join the Wild Wing Cafe team!