Columbus Construction & Building Materials GM

DH Pace Company; Columbus (OH); On-site; USD 93,000 - 149,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Life insurance

401(k) with employer match

Health Savings Account (HSA) and FSA

Voluntary benefits

Employee discounts

Competitive compensation with annual

Job summary

DH Pace Company, a leader in the door, docking and security products industry, seeks a General Manager in Columbus, OH to lead a growing door business across New Construction, Aftermarket, and Service lines.

You will drive revenue growth, manage budgets, implement process improvements, and mentor staff while maintaining high customer service standards. Travel to satellite markets may be required.

Qualifications

• Minimum five (5) years’ experience managing personnel, projects, sales and customer service expectations, as well as operational revenues, expenses and reporting in a leadership position.
• Training: Willing to train in St. Louis, MO, Bloomington, IL, Kansas City and/or another satellite market of Kansas City, up to three times; one week per trip.
• Proficient with Windows based programs and ERP/CRM systems and a good understanding/use of Excel.
• Analytical skills to evaluate operational data, processes, financial results, survey feedback and other metrics to determine cause/effect relationships.
• Possess an ability for technical applications and mechanical systems.
• Good driving record and valid driver’s license required.
• Successful completion of background check, and drug screen required in advance of hire.

Responsibilities

• Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions with full P&L responsibility.
• Make appropriate recommendations for operational and sales procedural/process improvement changes and implement with a goal of increasing customer satisfaction while delivering healthy profit margins and return on sales that meet or exceed the annual financial budget/forecast.
• Leverage operations / process improvement expertise in a consultative manner with personnel to give employees the confidence that they can trust your leadership and any changes they are expected to adopt in their daily work activities, thus becoming the “go to resource” for operational assistance, advice, guidance and career mentoring.
• Assist with employee/job scheduling and assist with technical/mechanical trouble shooting and problem resolutions.
• Perform regular audits and ensure staff perform the required daily tasks in their respective areas with utilization of the company’s best practices, policies and procedures.
• Use division financial reports (daily, weekly, and monthly) and metrics for review and utilization in the management of daily operations.
• Hire, train and develop new employees; improve individual performance through daily coaching, monthly P&L and Scorecard reviews and yearly performance reviews.
• Effectively lead meetings, set performance expectations and hold employees accountable.
• Maintain professional communication in all circumstances with personnel and customers and timely resolve personnel matters and escalated customer concerns.

Skills

Analytical skills

People management

Operations management

ERP/CRM systems

Excel

Windows based programs

Tools

ERP/CRM systems

Excel

Job description

DH Pace Company, a leader in the door, docking and security products industry, seeks a General Manager in Columbus, OH to lead a growing door business across New Construction, Aftermarket, and Service lines.

You will drive revenue growth, manage budgets, implement process improvements, and mentor staff while maintaining high customer service standards. Travel to satellite markets may be required.