Colorectal Surgery Scheduler — Day Shift, Care Coordination

Prisma Health; Maryville (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Prisma Health at Blount Memorial Hospital in Maryville is seeking a scheduling professional to arrange patient surgery and pre-assessment appointments, retrieve insurance authorization and referrals, and update physician schedules.

You will assemble patient charts, answer questions about surgery and testing, and work to meet customer service targets while coordinating with physicians and department staff.

Qualifications

• Education - High school diploma, GED or equivalent preferred
• Experience - Two (2) years related work experience. Healthcare industry experience preferred.

Responsibilities

• Schedules patient surgery and/or pre-assessment appointments.
• Retrieves insurance authorization and referrals.
• May document demographic, coding, billing, payor source and/or other required information.
• May maintain/update physician schedules.
• Coordinates surgeries and information with other physician offices.
• Assembles patient charts and answers patient's questions regarding surgery and testing.
• Ensures that customer service targets are achieved
• Validates documentation for scheduling verification and authorization(s)
• Communicates with physicians and department staff to accomplish assigned duties.
• Executes policies and procedures that guide and support the provision of the services while meeting departmental budget goals.
• Performs other duties as assigned.

Skills

Customer service

Computer/word processing

Medical terminology knowledge

Education

High school diploma/GED

Job description

Prisma Health at Blount Memorial Hospital in Maryville is seeking a scheduling professional to arrange patient surgery and pre-assessment appointments, retrieve insurance authorization and referrals, and update physician schedules.

You will assemble patient charts, answer questions about surgery and testing, and work to meet customer service targets while coordinating with physicians and department staff.