Patient Scheduler, FT, Days

Prisma Health; Maryville (MO); On-site; USD 32,000 - 48,000; Full time

Job summary

Prisma Health is seeking an organized scheduler for the Outpatient Oncology Infusion department. The role involves coordinating admissions, diagnostics, and classes, and ensuring referrals are accurate and properly staffed.

Responsibilities include maintaining scheduling logs, handling referrals, and collaborating with clinical and clerical teams to arrange patient appointments. Some duties may include recruitment/hiring and on-call support as needed.

Qualifications

• Education - High School diploma or equivalent preferred.
• Two (2) years of related work experience preferred.
• Knowledge of scheduling procedures to ensure accurate patient arrivals.

Responsibilities

• Schedule patients requiring admission, diagnostics, and/or classes.
• Receive referrals and review for accuracy; coordinate with staff.
• Maintain logs for referrals, sources, missed visits, and complaints.
• Coordinate appointments with clinical and clerical staff.
• May participate in recruitment/hiring and on-call responsibilities.

Skills

Scheduling

Customer service

Communication

Phone/Computer use

Medical terminology

Education

High School Diploma or Equivalent

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Responsible for scheduling patients requiring admission, diagnostics and/or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly/timely, and entered into computer-based scheduling system.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health’s purpose: Inspire health. Serve with compassion. Be the difference.

• Receives telephone requests for services and referrals. Follows protocols for “day of”, prep instructions, emergencies, and rescheduling. Maintains required logs: referrals, referral sources, missed visits, and complaints.

• Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s). Coordinates appointments and/or classes with the appropriate clinical and clerical staff.

• Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.

• May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High School diploma or equivalent preferred

• Experience - Two (2) yearsof related work experience preferred

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Knowledge of scheduling procedures

• Knowledge of services offered to provide accurate scheduling of clients.

• Communication skills

• Customer-oriented service skills

• Proficient in use of telephone equipment, voicemail, and computers

• Knowledge of medical terminology preferred

Work Shift

Day (United States of America)

Location

Blount Memorial Hospital

Facility

Blount Memorial Hospital, Inc.

Department

Outpatient Oncology Infusion

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