Color Sales Specialist & Hair Color Advisor

Sally Beauty; Vienna (VA); On-site; USD 17,000 - 28,000; Full time

Job summary

Sally Beauty in Vienna, VA is seeking a Certified Color Consultant to guide customers in hair color choices and provide expert product recommendations. You will drive loyalty by delivering strong service, color consultations, and omni-channel support while assisting with daily store operations and losses prevention.

The role emphasizes customer engagement, professional presentation, and teamwork with a focus on achieving color sales goals and building product knowledge across the color category.

Qualifications

• High school diploma or equivalent is required.
• Must be 18 years or older.
• Retail sales or customer service experience preferred.
• Ability to communicate clearly with customers and staff.
• Schedule flexibility to meet business needs.
• Ability to apply product knowledge from training to assist customers.
• Must be able to use an iPad and navigate the internet/social media.

Responsibilities

• Provide an optimal customer experience and color consultations to help customers achieve hair color goals.
• Introduce the Hair Color category and drive cross-category sales.
• Record transactions accurately in POS and handle returns or exchanges.
• Assist with store operations, planograms, and safety practices.
• Support onboarding and training for new associates and mentor teammates.

Skills

Retail sales

Customer service

Communication

Scheduling flexibility

Product knowledge

Professional image

Teamwork

Technology use (iPad)

Education

High school diploma or equivalent

Tools

iPad

Internet navigation

Job description

Sally Beauty in Vienna, VA is seeking a Certified Color Consultant to guide customers in hair color choices and provide expert product recommendations. You will drive loyalty by delivering strong service, color consultations, and omni-channel support while assisting with daily store operations and losses prevention.

The role emphasizes customer engagement, professional presentation, and teamwork with a focus on achieving color sales goals and building product knowledge across the color category.