Hair Color Specialist & Customer Experience Lead

Sally Beauty; Manassas (VA); On-site; USD 15,000 - 21,000; Full time

Job summary

Sally Beauty Store in Manassas, VA is seeking a Certified Color Consultant to guide customers in hair color choices and service as the sales lead in color products. This role emphasizes exceptional service and product knowledge within a dynamic retail setting.

You will build relationships with DIY customers, perform color consultations, and contribute to brand leadership while performing daily store operations and ensuring loss prevention.

Qualifications

• Excellent customer service and communication skills.
• Ability to operate POS systems and process transactions accurately.
• Knowledge of hair color categories and product placement.

Responsibilities

• Assist customers with color consultations and product recommendations.
• Record sales, process returns, and manage cash and inventory.
• Support training and onboarding of new associates and maintain store safety.

Skills

Customer service

Retail sales

Communication

Teamwork

Education

High school diploma or equivalent

Tools

iPad

POS system

Job description

Sally Beauty Store in Manassas, VA is seeking a Certified Color Consultant to guide customers in hair color choices and service as the sales lead in color products. This role emphasizes exceptional service and product knowledge within a dynamic retail setting.

You will build relationships with DIY customers, perform color consultations, and contribute to brand leadership while performing daily store operations and ensuring loss prevention.