Certified Hair Color Consultant

Sally Beauty; Springfield (VA); On-site; USD 18,000 - 21,000; Full time

Job summary

Sally Beauty in Springfield, VA is seeking a Certified Color Consultant to guide customers in selecting hair color products and provide expert color consultations. You will build relationships with DIY enthusiasts, demonstrate selling skills, and drive color category growth.

Daily tasks include POS transactions, training support, and maintaining store standards, with emphasis on customer experience, teamwork, and loss prevention. Must be 18+, HS diploma, and retail experience preferred.

Qualifications

• High school diploma or equivalent.
• Must be 18 years of age or older.
• 1+ year retail sales/customer service experience preferred.
• Ability to communicate with customers, co-workers, and management in a clear, concise manner.
• Must be available to meet the scheduling needs of the business.
• Ability to execute product knowledge from training to support with customer service.
• Ability to explain product labels.
• Can follow direction and perform other duties as assigned by Manager.
• Comprehensive knowledge of iPad and navigation of the internet and social media platforms.
• Ability to present a professional image and interact positively with the public.

Responsibilities

• Provide an optimal customer experience to help the DIY enthusiast achieve hair color goals.
• Introduce every customer to the Hair Color category and provide color consultations.
• Utilize selling skills to elevate Sally Beauty as a leader in hair color.
• Record all sales in the POS and handle transactions accurately and efficiently.
• Assist with daily paperwork, planograms, back stock, shipment processing and housekeeping.
• Support onboarding and training of new associates and mentor others.

Skills

Retail sales

Customer service

Communication skills

Scheduling flexibility

Product knowledge

iPad / internet navigation

Professional appearance

Team collaboration

Education

High school diploma or equivalent

Tools

iPad

Internet & social media

Job description

Sally Beauty in Springfield, VA is seeking a Certified Color Consultant to guide customers in selecting hair color products and provide expert color consultations. You will build relationships with DIY enthusiasts, demonstrate selling skills, and drive color category growth.

Daily tasks include POS transactions, training support, and maintaining store standards, with emphasis on customer experience, teamwork, and loss prevention. Must be 18+, HS diploma, and retail experience preferred.