Collision Repair Service Advisor | Customer Care & Growth

OpenRoad Davis Paint & Collision LLC; Midwest City (OK); Vor Ort; USD 42.000 - 61.000; Vollzeit

Benefits dieser Stelle

I-CAR Gold Certified

OEM Certified

Competitive compensation and benefits

Opportunities for professional growth

Zusammenfassung

OpenRoad Davis Paint & Collision LLC in Midwest City, OK, is seeking a motivated Service Advisor to serve as the primary contact for customers and insurance companies throughout the repair process.

You will review estimates, provide regular status updates, submit supplements to insurers, and manage accounts receivable while delivering exceptional customer service in a team‑oriented shop.

Qualifikationen

• Experience reviewing and verifying insurance estimates and shop estimates.
• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced shop environment.
• Experience with CCC One estimating software is preferred but not required.

Aufgaben

• Act as the primary contact for customers and insurance companies throughout the repair process.
• Review and verify estimates from insurance companies and our shop’s estimating staff, ensuring accuracy and completeness.
• Provide regular status updates to customers, maintaining clear and positive communication at every stage.
• Submit estimates and necessary supplements to insurance companies for timely processing.
• Oversee accounts receivable for assigned vehicles, ensuring accurate billing and collections.

Kenntnisse

Customer service

Communication

Organizational skills

Team player

Detail-oriented

Tools

CCC One estimating

Jobbeschreibung

OpenRoad Davis Paint & Collision LLC in Midwest City, OK, is seeking a motivated Service Advisor to serve as the primary contact for customers and insurance companies throughout the repair process.

You will review estimates, provide regular status updates, submit supplements to insurers, and manage accounts receivable while delivering exceptional customer service in a team‑oriented shop.