Collision Repair Estimator - Flexible Schedule & Growth

RUSS DARROW GROUP; Waukesha (WI); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive benefits

Medical, dental & vision

401k with company match

Paid time off

Training & advancement

Flexible schedule

Employee discounts

Job summary

Russ Darrow Group in Waukesha, WI is seeking a detail-driven Body Shop Estimator to manage repair estimates and coordinate collision repairs from intake through completion. This role requires knowledge of collision repair processes, strong organizational skills, and the ability to communicate clearly with technicians, insurance partners, and customers while balancing accuracy and efficiency.

We offer comprehensive benefits, ongoing training, growth opportunities, and a supportive team culture

Qualifications

• Experience in estimating/body shop/automotive field or insurance company is a major plus.
• I-CAR certification preferred
• Proficient in estimating software
• Knowledge of insurance procedures and requirements
• Excellent verbal and written communication skills
• Ability to write routine reports and correspondence
• Valid driver's license

Responsibilities

• Greet customers in a professional and courteous manner and serve as the primary point of contact throughout the repair process
• Educate customer on the collision repair process including insurance claims, payment procedures, repair techniques, required repairs, and estimated repair timelines.
• Prepare accurate and detailed damage reports and repair estimates
• Manage and route repairs by coordinating paperwork, scheduling, monitoring repair progress, negotiating repair times, and coordinating sublet work as needed
• Oversee all aspects of the repair process to ensure timely completion and high-quality results
• Use tact and professionalism when working with internal teams, insurance representatives, and customers
• Maintain and service insurance accounts in accordance with company standards and requirements

Skills

Estimating

Collision repair

Communication

Customer service

Attention to detail

Team coordination

Time management

Tools

Estimating software

Job description

Russ Darrow Group in Waukesha, WI is seeking a detail-driven Body Shop Estimator to manage repair estimates and coordinate collision repairs from intake through completion. This role requires knowledge of collision repair processes, strong organizational skills, and the ability to communicate clearly with technicians, insurance partners, and customers while balancing accuracy and efficiency.

We offer comprehensive benefits, ongoing training, growth opportunities, and a supportive team culture