Body Shop Estimator

RUSS DARROW GROUP; Waukesha (WI); Sur place; USD 52 000 - 72 000; Plein temps

Avantages offerts par ce poste

Competitive benefits

Medical, dental & vision

401k with company match

Paid time off

Training & advancement

Flexible schedule

Employee discounts

Résumé du poste

Russ Darrow Group in Waukesha, WI is seeking a detail-driven Body Shop Estimator to manage repair estimates and coordinate collision repairs from intake through completion. This role requires knowledge of collision repair processes, strong organizational skills, and the ability to communicate clearly with technicians, insurance partners, and customers while balancing accuracy and efficiency.

We offer comprehensive benefits, ongoing training, growth opportunities, and a supportive team culture

Qualifications

• Experience in estimating/body shop/automotive field or insurance company is a major plus.
• I-CAR certification preferred
• Proficient in estimating software
• Knowledge of insurance procedures and requirements
• Excellent verbal and written communication skills
• Ability to write routine reports and correspondence
• Valid driver's license

Responsabilités

• Greet customers in a professional and courteous manner and serve as the primary point of contact throughout the repair process
• Educate customer on the collision repair process including insurance claims, payment procedures, repair techniques, required repairs, and estimated repair timelines.
• Prepare accurate and detailed damage reports and repair estimates
• Manage and route repairs by coordinating paperwork, scheduling, monitoring repair progress, negotiating repair times, and coordinating sublet work as needed
• Oversee all aspects of the repair process to ensure timely completion and high-quality results
• Use tact and professionalism when working with internal teams, insurance representatives, and customers
• Maintain and service insurance accounts in accordance with company standards and requirements

Connaissances

Estimating

Collision repair

Communication

Customer service

Attention to detail

Team coordination

Time management

Outils

Estimating software

Description du poste

Job Details: Job Location: Russ Darrow Waukesha Mitsubishi - Waukesha, WI 53186, Position Type: Full Time, Travel Percentage: None, Job Shift: Day,

The Russ Darrow Group is seeking a detail-driven Body Shop Estimator to manage repair estimates and coordinate collision repairs from initial assessment through completion. This role is responsible for accurately assessing vehicle damage, preparing repair estimates, and managing the repair process from intake through completion while working closely with technicians, insurance partners, and internal teams.

The ideal candidate is organized, knowledgeable in collision repair processes, and able to communicate clearly while balancing accuracy, efficiency, and quality standards.

Responsibilities

• Greet customers in a professional and courteous manner and serve as the primary point of contact throughout the repair process
• Educate customer on the collision repair process including insurance claims, payment procedures, repair techniques, required repairs, and estimated repair timelines.
• Prepare accurate and detailed damage reports and repair estimates
• Manage and route repairs by coordinating paperwork, scheduling, monitoring repair progress, negotiating repair times, and coordinating sublet work as needed
• Oversee all aspects of the repair process to ensure timely completion and high-quality results
• Use tact and professionalism when working with internal teams, insurance representatives, and customers
• Maintain and service insurance accounts in accordance with company standards and requirements

About Us

The Darrow Difference is the foundation of our success - and we want you to be a part of it!

Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees.

What We Offer

We believe in investing in our employees' growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.

No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over six decades of success, our experienced management teams will provide comprehensive training and support from day one.

If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you!!

Benefits

• Competitive Compensation Plans
• Full Benefits Package
• Medical, Dental & Vision
• Saturday Lunches
• Flexible Work Schedule
• 401k with Company Match
• HSA with Company Contribution
• PTO from day one!!
• Growth and Advancement Opportunities

Qualifications: Qualifications

• Experience in the estimating/body shop/automotive field or insurance company a big PLUS
• I-Car certification preferred
• Proficient in the use of estimating software
• Knowledge of insurance procedures and requirements
• Excellent verbal and written communication skills
• Ability to write routine reports and correspondence
• Must assume responsibility for accuracy and timeliness of work product
• Valid driver's license