Body Shop Estimator

Russ-Darrow-Group-2; Waukesha (WI); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Full benefits package

401(k) with company match

Flexible work schedule

Paid time off from day one

Job summary

Russ Darrow Group is seeking a detail-driven Body Shop Estimator to manage damage assessments and repair estimates from intake to completion. You will coordinate with technicians, insurance partners, and internal teams to ensure accurate estimates and efficient processing.

The ideal candidate is organized, knowledgeable about collision repair processes, and capable of balancing accuracy with efficiency and quality standards.

Qualifications

• Experience in estimating/body shop/automotive field or insurance company is a big plus.
• I-CAR certification preferred.
• Proficient in the use of estimating software and insurance procedures.

Responsibilities

• Greet customers and be the primary contact through the repair process.
• Educate customers on collision repair processes, insurance claims, and timelines.
• Prepare accurate damage reports and repair estimates.
• Coordinate repairs, scheduling, and sublet work as needed.
• Oversee repair progress to ensure timely, high-quality results.

Skills

Estimating

Auto body shop

I-CAR certification

Insurance procedures

Verbal & written communication

Driver's license

Tools

Estimating software

Job description

The Russ Darrow Group is seeking a detail-driven Body Shop Estimator to manage repair estimates and coordinate collision repairs from initial assessment through completion. This role is responsible for accurately assessing vehicle damage, preparing repair estimates, and managing the repair process from intake through completion while working closely with technicians, insurance partners, and internal teams.The ideal candidate is organized, knowledgeable in collision repair processes, and able to communicate clearly while balancing accuracy, efficiency, and quality standards.ResponsibilitiesGreet customers in a professional and courteous manner and serve as the primary point of contact throughout the repair processEducate customer on the collision repair process including insurance claims, payment procedures, repair techniques, required repairs, and estimated repair timelines.Prepare accurate and detailed damage reports and repair estimatesManage and route repairs by coordinating paperwork, scheduling, monitoring repair progress, negotiating repair times, and coordinating sublet work as neededOversee all aspects of the repair process to ensure timely completion and high-quality resultsUse tact and professionalism when working with internal teams, insurance representatives, and customersMaintain and service insurance accounts in accordance with company standards and requirementsAbout UsThe Darrow Difference is the foundation of our success – and we want you to be a part of it!Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.What We OfferWe believe in investing in our employees’ growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.No experience? No problem! We’re eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over six decades of success, our experienced management teams will provide comprehensive training and support from day one.If you’re ready to join a team that values community involvement, career development, and a legacy of excellence, we’d love to hear from you!!BenefitsCompetitive Compensation PlansFull Benefits PackageMedical, Dental & VisionSaturday LunchesFlexible Work Schedule401k with Company MatchHSA with Company ContributionPTO from day one!!Growth and Advancement OpportunitiesQualificationsExperience in the estimating/body shop/automotive field or insurance company a big PLUSI-Car certification preferredProficient in the use of estimating softwareKnowledge of insurance procedures and requirementsExcellent verbal and written communication skillsAbility to write routine reports and correspondenceMust assume responsibility for accuracy and timeliness of work productValid driver’s license