Collision Repair Estimator: Detail-Driven & Customer-Focused

Kocourek Automotive Group; Appleton, Northern (WI, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision insurance

401(k) with company match

Paid time off

Employee vehicle purchase and service 

Opportunities for professional develop

A team-oriented work environment

Career growth opportunities

Community-focused employer

Job summary

Kolosso is seeking an experienced Body Shop Estimator to guide customers through the repair process, deliver accurate estimates, and ensure a smooth, transparent experience from start to finish.

The ideal candidate has collision repair knowledge, strong communication skills, and attention to detail, with a proven track record of working with technicians, insurers, and customers to achieve timely, quality repairs.

Qualifications

• Previous automotive collision/body shop experience preferred.
• Experience writing collision repair estimates preferred.
• Strong understanding of vehicle construction and collision repair processes.
• Excellent communication and customer service skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple repair orders and priorities in a fast-paced environment.
• Comfortable using computers and estimating software.
• A professional attitude and commitment to doing the job right.

Responsibilities

• Inspect damaged vehicles and determine the extent of repairs needed.
• Prepare accurate and detailed collision repair estimates.
• Work with customers to explain recommended repairs, timelines, and the repair process.
• Communicate with insurance companies, adjusters, technicians, parts personnel, and other departments.
• Document vehicle damage with photographs and detailed notes.
• Research repair procedures and ensure estimates follow manufacturer and industry guidelines.
• Review estimates with technicians to ensure all necessary repairs are identified.
• Supplement estimates when additional damage is discovered during the repair process.
• Monitor repair progress and communicate updates to customers and insurance partners.
• Maintain accurate records and documentation throughout the repair process.
• Help ensure repairs are completed safely, correctly, and according to quality standards.
• Provide exceptional customer service from the initial estimate through vehicle delivery.
• Maintain a professional, organized, and positive work environment.

Skills

Collision estimating

Customer service

Vehicle construction

Communication skills

Attention to detail

Multi-tasking

Estimating software

Professional attitude

Tools

Estimating software

Job description

Kolosso is seeking an experienced Body Shop Estimator to guide customers through the repair process, deliver accurate estimates, and ensure a smooth, transparent experience from start to finish.

The ideal candidate has collision repair knowledge, strong communication skills, and attention to detail, with a proven track record of working with technicians, insurers, and customers to achieve timely, quality repairs.