Collision Repair Estimator: Detail-Oriented, Customer-Focused

Body Shop of Center City; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical and dental insurance

Paid time off

Modern shop with updated equipment

Supportive team environment

Job summary

Body Shop of Center City is seeking a Body Shop Estimator to join our collision center team in Philadelphia. The estimator will prepare accurate repair estimates, explain processes and costs to customers, and coordinate with insurers and technicians to ensure quality repairs.

We value detail-oriented, customer-focused individuals with knowledge of collision repair and estimating software who can manage multiple jobs and maintain thorough documentation in a fast-paced environment.

Qualifications

• Proven ability to communicate effectively with customers and insurers.
• Strong detail orientation and organizational ability in fast-paced shop environments.
• Experience with collision repair processes and estimating software preferred.
• Team-oriented mindset with professional demeanor and problem-solving skills.

Responsibilities

• Inspect vehicles and prepare accurate repair estimates.
• Communicate repair processes, timelines, and costs to customers.
• Work directly with insurance companies and adjusters.
• Coordinate with technicians to ensure repair accuracy.
• Monitor repair progress and update customers regularly.
• Maintain detailed documentation and repair records.
• Ensure repairs meet quality and safety standards.
• Deliver outstanding customer service throughout the repair process.

Skills

Communication skills

Attention to detail

Organizational skills

Team player

Problem-solving

Customer service

Tools

Estimating software

Collision repair procedures

Job description

Body Shop of Center City is seeking a Body Shop Estimator to join our collision center team in Philadelphia. The estimator will prepare accurate repair estimates, explain processes and costs to customers, and coordinate with insurers and technicians to ensure quality repairs.

We value detail-oriented, customer-focused individuals with knowledge of collision repair and estimating software who can manage multiple jobs and maintain thorough documentation in a fast-paced environment.