Auto Body Estimator — Precision Collision & Customer Care

Kocourek Kia; Appleton, Northern (WI, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Employee discounts

Professional development

Team environment

Career growth

Job summary

Kolosso is seeking a Body Shop Estimator in Appleton, WI to guide customers through the repair process with accurate estimates and clear communication. You will coordinate with technicians, insurers, and departments to ensure timely, safe, and quality repairs.

You will inspect damage, prepare detailed estimates, and document procedures while maintaining excellent customer service from initial contact to vehicle delivery. Join a team-focused environment that values growth and integrity.

Qualifications

• Prior automotive collision/body shop experience preferred.
• Experience writing collision repair estimates preferred.
• Strong understanding of vehicle construction and collision repair processes.
• Excellent communication and customer service skills.
• Strong attention to detail and organizational skills.
• Ability to work effectively with technicians, customers, insurance companies, and management.
• Ability to manage multiple repair orders in a fast-paced environment.
• Proficient with computers and estimating software.
• Professional attitude and commitment to doing the job right.

Responsibilities

• Inspect damaged vehicles and determine repair scope.
• Prepare accurate collision repair estimates.
• Explain repairs, timelines and processes to customers.
• Communicate with insurers, adjusters, technicians and departments.
• Document damage with photos and notes.
• Research repair procedures to follow guidelines.
• Review estimates with techs to ensure coverage.
• Supplement estimates as new damage is found.
• Monitor progress and update customers and insurers.
• Maintain records throughout the repair process.
• Ensure repairs meet safety and quality standards.
• Provide exceptional customer service from estimate to delivery.
• Maintain professional, organized work environment.

Skills

Collision repair

Estimate writing

Customer communication

Detail oriented

Insurance liaison

Estimating software

Job description

Kolosso is seeking a Body Shop Estimator in Appleton, WI to guide customers through the repair process with accurate estimates and clear communication. You will coordinate with technicians, insurers, and departments to ensure timely, safe, and quality repairs.

You will inspect damage, prepare detailed estimates, and document procedures while maintaining excellent customer service from initial contact to vehicle delivery. Join a team-focused environment that values growth and integrity.