Collision Repair Estimator - Customer-Focused & Growth Path

Mac Haik Enterprises; Houston (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement Plans with Company  

Opportunities for advancement

Great culture

5 day work week

Job summary

Mac Haik Toyota in League City, TX seeks a Body Shop Estimator to interact with customers, evaluate collision needs, and estimate repairs. The role coordinates repair orders with service technicians and parts, delivering accurate estimates and maintaining customer communication throughout the process.

Essential duties include greeting customers, preparing damage reports, and ensuring safety compliance while delivering high CSI scores and excellent service.

Qualifications

• High school diploma or equivalent required.
• Authorization to work in the USA.

Responsibilities

• Greet customers during the repair process and make them feel welcome.
• Estimate repairs by evaluating body damage and preparing work orders.
• Deliver estimates, obtain work authorizations, and issue repair orders.
• Document repair processes and prepare damage reports accurately.
• Communicate repair needs and timelines to customers and shop staff.
• Follow up after repairs to ensure customer satisfaction.
• Maintain relationships with internal departments, insurers, and customers.
• Review completed vehicles for quality and safety compliance.
• Adhere to safety protocols and report incidents promptly.
• Support training and uphold company brand standards.
• Work a consistent schedule and perform other duties as assigned.

Skills

Experience preferred

Bilingual

Education

High school diploma or equivalent

Tools

CDK knowledge

CCC1 knowledge

Job description

Mac Haik Toyota in League City, TX seeks a Body Shop Estimator to interact with customers, evaluate collision needs, and estimate repairs. The role coordinates repair orders with service technicians and parts, delivering accurate estimates and maintaining customer communication throughout the process.

Essential duties include greeting customers, preparing damage reports, and ensuring safety compliance while delivering high CSI scores and excellent service.