On-Hold

Zohorecruit; Hamden (CT); On-site; USD 100,000 - 110,000; Full time

Job summary

Motocruit is seeking an experienced Collision Manager in Hamden, CT to lead a collision repair shop, overseeing estimating to delivery while ensuring top quality, safety, and customer satisfaction. The role requires strong leadership, cross-department collaboration, and deep knowledge of collision repair processes.

You will manage workflow, train technicians, monitor KPIs, and maintain relationships with customers and insurers, ensuring efficient repairs and compliant shop operations.

Qualifications

• Minimum of 5 years in collision repair with 2+ years in a management role.
• Strong leadership and communication skills; ability to motivate a team.
• Experience with estimating, repair techniques, and customer service.

Responsibilities

• Manage and coordinate the workflow of the collision repair shop to ensure high quality and safety.
• Oversee the estimating process with accurate, timely estimates for customers and insurers.
• Collaborate with other departments to complete repairs efficiently.
• Train and lead technicians to maintain skill levels.
• Monitor KPIs to identify improvements and drive changes.
• Ensure compliance with safety and environmental regulations.
• Maintain relationships with customers and insurers for satisfaction.
• Oversee equipment and tool maintenance in the shop.
• Manage the budget and revenue generation for the shop.

Skills

Leadership

Collision repair management

Estimating

KPIs

Safety compliance

Customer service

Team training

Education

High school diploma or equivalent

ASE/I-CAR certifications (Collision Repair Management)

Tools

Computerized Estimating Systems

Shop Management Software

Job description

Hamden, United States | Posted on 09/28/2025

• Annual Compensation Range $100,000 - $110,000
• State/Province Connecticut
• City Hamden
• Country United States

Job Description

Our Client is seeking an experienced and motivated CollisionManager to lead their collision repair shop. The Collision Manager will overseeall aspects of the collision repair process, from estimating to final delivery,ensuring that repairs are completed to the highest standards of quality,safety, and customer satisfaction. The successful candidate must have strongleadership skills, be able to work collaboratively with other departments, andhave a deep understanding of collision repair processes and procedures.

Responsibilities:

• Manage and coordinate the workflow of the collisionrepair shop, ensuring repairs are completed to the highest standards ofquality, safety, and customer satisfaction
  
• Oversee the estimating process, ensuring accurate andtimely estimates are provided to customers and insurance companies
  
• Work collaboratively with other departments to ensurethe timely and efficient completion of repairs
  
• Manage and train a team of technicians, ensuring theyare skilled and knowledgeable in their work
  
• Monitor and manage key performance indicators (KPIs)to identify areas for improvement and implement changes as needed
  
• Ensure compliance with all safety and environmentalregulations
  
• Develop and maintain relationships with customers andinsurance companies, ensuring a high level of customer satisfaction
  
• Manage and maintain all equipment and tools in thecollision repair shop
  
• Manage the budget for the collision repair shop,including expenses and revenue generation
  

Requirements

Qualifications:

• High school diploma or equivalent is preferred
  
• Minimum of 5 years of experience in collision repair,with at least 2 years in a management role
  
• In-depth knowledge of collision repair processes andprocedures, including estimating, repair techniques, and customer service
  
• Strong leadership and communication skills, with theability to motivate and manage a team
  
• Proficient in the use of computerized estimating andmanagement systems
  
• Valid driver's license
  

Certifications:

• ASE (National Institute for Automotive ServiceExcellence) certification in Collision Repair Management is a plus
  
• I-CAR (Inter-Industry Conference on Auto CollisionRepair) certification in Collision Repair Management is a plus
  

If you are an experienced and motivated Collision Managerwho takes pride in delivering high-quality work, we encourage you to apply forthis exciting opportunity. Our Client offers a competitive compensation,benefits package, and opportunities for career advancement.

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About Motocruit:

Motocruit is a leading recruitment firm specializing in theautomotive and collision industries. We provide recruiting support todealerships, collision centers and Automotive shops from coast to coast. Motocruithas been featured on AutoBody News , CollisionVision Podcast

Learn more about Motocruit by visiting our website at motocruit.com