Automotive General Manager

Collision Center; Florida; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Life insurance

Opportunity for advancement

Training & development

Vision insurance

Job summary

An automotive collision center in New York seeks a full-time Automotive General Manager/Production Manager. The ideal candidate will manage daily operations, ensure customer satisfaction, and lead a talented team. Essential skills include excellent customer service and experience with CCC ONE and Mitchell estimating systems. This position offers competitive pay and numerous benefits including health insurance and advancement opportunities.

Qualifications

• At least three years of management experience in the automotive industry.
• Strong desire to succeed with integrity.
• Proficiency in overseeing daily operations.

Responsibilities

• WOW Every customer through all phases of the collision repair process.
• Develop a proper repair plan with estimators and technicians.
• Maintain and execute a timely schedule for repairs.
• Resolve customer complaints promptly.
• Recruit, hire, and train management staff.
• Assist in advertising campaigns to increase sales.

Skills

Excellent customer service skills

Experience in a similar role

Knowledge of CCC ONE and Mitchell estimating systems

Familiarity with insurance direct repair guidelines

I-car or ASE certifications

Job description

Job Summary:

Are you ready to take the next big step in your automotive industry career? Our high-volume automotive collision center is seeking a full-time Automotive General Manager/Production Manager to oversee and motivate our talented team of professionals.

The ideal candidate for this position should have a track record of successful management positions with at least three years of experience, and a strong desire to succeed with integrity.

You will oversee daily operations. Looking for an experienced auto body Production Manager to join our winning team. This is an excellent opportunity to become part of the leader in collision repair and take your career to the next level.

Responsibilities:

• WOW Every customer through all phases of the collision repair process
• Participate in developing a proper repair plan for each vehicle along with the estimator and technician
• Repair estimates in accordance with insurance partners, vehicle manufactures and company guidelines
• Maintain and execute a timely schedule before, during and after completion of repairs
• Oversee daily operations, remedy customer complaints promptly, and ensure customer satisfaction metrics are met
• Recruit, hire, and train service managers, office managers, and sales/finance department managers to meet profit levels
• Assist with the creation of affordable advertising campaigns and programs to increase sales and brand visibility for the car dealership
• Attend manager meetings and establish good working relationships with owners, managers, and dealership staff to establish sales processes and recommend daily unit sales
• Implement growth strategies that align with automotive group objectives by carefully assessing profit and loss while maintaining vehicle inventory that meets the needs of the local market
• Review monthly, quarterly, and annual financial statements for accuracy and completion before sharing them with upper dealership management
• Learn and uphold all local, state, and federal regulations impacting vehicle sales, and the automotive industry as a whole

Qualifications:

• Excellent customer service skills
• One to three years' experience in a similar role
• Proficiency with CCC ONE, and Mitchell estimating systems
• Familiarity with various insurance direct repair guidelines
• I – car or ASE certifications are a bonus

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Life insurance
• Opportunity for advancement
• Training & development
• Vision insurance