Collision Estimator Trainee — Mentorship & Growth

Gerber Collision & Glass; LaBelle (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Health insurance

401(k)

Job summary

Gerber Collision & Glass invites applications for an entry-level Estimator in Training. You will learn to diagnose and prepare detailed repair estimates per insurance guidelines, working closely with an Estimator and the repair team.

No prior estimating experience required; strong communication and customer service skills are essential. Join a team with comprehensive training, mentorship, and growth potential.

Qualifications

• High school diploma or GED required.
• 16 I-CAR units to be completed within the first 12 months of employment.
• Prior customer service experience preferred or required as applicable.

Responsibilities

• Greet customers at repair drop-off and build rapport.
• Map damage with customer and capture initial photos.
• Upload photos and notes to CCC One with arrival time and details.
• Notify production that vehicle arrived and place in production queue.
• Verify estimate during teardown and finalize using Repair Planning Template.
• Collaborate with repair team to ensure accurate windshield notations and parts list.
• Use Promise Date Calculator to set the promised date and contact the customer.
• Provide regular updates to customers per management standards.
• Participate in production meetings and follow up with customers for next steps.
• Assist insurance adjusters with damage reports and re-inspection processes.

Skills

Excellent communication skills

Computer literate

Knowledge of Microsoft products

Good decision-making ability

Education

High school diploma/GED

16 I-CAR units within 12 months

Prior customer service experience

Job description

Gerber Collision & Glass invites applications for an entry-level Estimator in Training. You will learn to diagnose and prepare detailed repair estimates per insurance guidelines, working closely with an Estimator and the repair team.

No prior estimating experience required; strong communication and customer service skills are essential. Join a team with comprehensive training, mentorship, and growth potential.