Collision Estimator Trainee: Customer Service Career

Caliber Collision; Vancouver (WA); Presencial; USD 29.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Weekly pay + overtime

Paid vacation & holidays

Career growth opportunities

Hands-on production shop experience

Descripción de la vacante

Caliber Collision is hiring a Customer Service Consultant to greet customers in person or by phone, determine their needs, and provide guidance to ensure efficient repairs within Caliber’s SOPs.

The role supports Collision Estimators by handling drop-offs, vehicle mapping/marking, photographing, arranging transportation, and preparing paperwork while maintaining clear communication with customers, teammates and vendors.

Formación

• 2+ years of customer facing experience.
• Sales experience a plus.
• Must have a valid driver’s license.
• Must be eligible for coverage under our company insurance policy.

Responsabilidades

• Greet customers in person or on the phone and determine their needs.
• Respond with guidance and assistance to ensure a smooth repair process.
• Assist Collision Estimators with drop-offs, mapping/marking, and photographs.
• Arrange customer transportation and prepare paperwork for services.
• Communicate with customers, teammates and vendors to ensure correct and efficient repairs.

Conocimientos

Customer facing

Sales experience

Communication

Descripción del empleo

Caliber Collision is hiring a Customer Service Consultant to greet customers in person or by phone, determine their needs, and provide guidance to ensure efficient repairs within Caliber’s SOPs.

The role supports Collision Estimators by handling drop-offs, vehicle mapping/marking, photographing, arranging transportation, and preparing paperwork while maintaining clear communication with customers, teammates and vendors.