Collision Estimator Trainee — Hands-On Growth & Customer Focus

Caliber; Vancouver (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision

Weekly pay

Paid time off

Career growth

Production shop experience

Job summary

Caliber Collision in Vancouver, WA is seeking a Customer Service Consultant to greet customers in person or by phone, assess needs, and guide them toward efficient repairs. You will support estimators with drop-offs, mapping, labeling and photos, while arranging transportation and completing paperwork for repairs.

Join a production shop that emphasizes clear communication with customers, teammates and vendors to ensure accurate, timely service and adherence to SOPs and industry guidelines.

Qualifications

• 2+ years of customer-facing experience; sales experience a plus.
• Must have a valid driver’s license and be eligible for company insurance.

Responsibilities

• Greet customers in person or by phone and determine their needs.
• Assist collision estimators with drop-offs, mapping, labeling and photos.
• Arrange customer transportation and prepare paperwork for repairs.
• Provide personable, friendly World Class service to customers, teammates and vendors.

Skills

Customer service

Phone & in-person service

Sales support

Team communication

Adaptability

Job description

Caliber Collision in Vancouver, WA is seeking a Customer Service Consultant to greet customers in person or by phone, assess needs, and guide them toward efficient repairs. You will support estimators with drop-offs, mapping, labeling and photos, while arranging transportation and completing paperwork for repairs.

Join a production shop that emphasizes clear communication with customers, teammates and vendors to ensure accurate, timely service and adherence to SOPs and industry guidelines.